Sales Manager (Full Time)

If you are a current Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

Love what you do. Carter’s Careers. As a Full‑time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our baby essentials, help prep them for the first day of school, and celebrate all the big and little moments on their parenting journey.

We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits.

What we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. It is the #1 most‑purchased children’s clothing brand.* We have become an industry leader by providing quality—from the first Original Bodysuit® to the lasting careers we offer our team.

Our culture has remained close‑knit since our founding. We invest in our teams with training and development programs so everyone can succeed together. A Carter’s career feels like a connection, not just a job—between customers, teams, and families. Caring, teamwork, flexibility, and growth set us apart.

Benefits We Love

Schedule flexibility that fits your life

Health and mental health benefits

30% discount on our brands

Referral bonuses

Education “Advance You” Program—earn a GED or bachelor’s degree tuition‑free or learn English as a second language

Paid time off, holidays, parental leave, and adoption assistance

Charitable matching gifts

Additional great perks available

What You’ll Do

Become a product and brand expert for all Carter’s brands to guide families from preemie to size 14

Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits

Maintain a genuine customer focus on the sales floor

Foster a positive, safe, and inclusive environment for employees and customers

Consistently model service standards and the omni‑channel experience while coaching others to success

Lead and execute an assigned business focus area through planning and detailed follow‑through

Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution

Utilize customer feedback to identify areas of opportunity and implement actions that drive results

Build customer loyalty through company‑sponsored programs, including credit

Offer consistent, in‑the‑moment feedback to the store team and raise performance concerns to the Store Manager

Recognize exceptional performance through positive reinforcement and appreciation

Support the store team with asset protection through consistent customer service, safety awareness, and operational controls

Qualities We’d Love in a Candidate

A positive and solutions‑oriented mindset

Effective and professional verbal and written communication skills

The ability to manage multiple tasks at once

Proficient computer and technology skills (Outlook, Excel, web navigation, etc.)

A variety of skills and experiences

A high school diploma or GED

You Can

Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling

Stand or walk for extended periods; climb up and down a ladder

Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Carter’s for All: Carter’s is an Equal Opportunity and affirmative action employer, supporting diversity, equity, and inclusion for all employees.

Additional Information: Applications will be accepted until at least 7 days after the posting date. Carter’s does not use AI to make decisions in our hiring process.

NOTE: This job description is all‑inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed here. Carter’s may reasonably alter duties, responsibilities, job title, and location.

*Source: Circana/Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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