Account Manager, Electronics (Philippines E-commerce)

Location: Taguig

Team: Commerce ops

Employment Type: Regular

Job Code: A68641

About the team: This team helps Electronics marketplace sellers and brands succeed by guiding them through store setup, performance optimization, and campaign execution. We provide strategic insights, foster influencer collaborations, and ensure brands thrive on the platform. If you're results-driven, enjoy building relationships, and want to be part of an innovative team, we’d love to have you join us! In this role you will be responsible for delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.

Responsibilities

Acquire and incubate brands, principals and big merchants that contribute large GMV share

Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality

Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs

Maintain service quality provided by seller - low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction

Manage merchants by leveraging scalable incubation and management programs and tools

Minimum Qualifications

Bachelor's Degree or above

3+ years experience in e-commerce

Excellent interpersonal and negotiation skills

Attention to detail, affinity with numbers, logical and problem solving skill

Proficient in Excel and PowerPoint

Preferred Qualifications

Direct experience in relevant categories preferred

A good team player, fast learner and open to changes

Proficient in Excel and PowerPoint

Strong connections with brands and big sellers are preferred

Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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