National Account Manager, Amazon

A company with a pioneering past and a purposeful future.

At ACCO Brands, we are united by a common purpose: to empower our consumers to feel good when they work, learn, and play. For more than a century we have developed and nurtured brands that enable people to work with more productivity, learn with more confidence, and play with more enjoyment.

Job Summary
The National Account Manager, Amazon is responsible for ACCO Brands sales to Amazon and collaborates with the Amazon Sales Director to ensure a profitable and buyable product assortment that meets seasonal category sales goals. The role manages day‑to‑day account activity across all ACCO product categories and drives top‑line budgeted sales and profitability.

Responsibilities

Sales & Profitability Planning

Set direction for ACCO product selection and lifecycle management

Responsible for profitability of ACCO catalog

Participate in ACCO Consensus process and Amazon sales forecasting

Provide direction on new item/event forecasts

Ensure product buyability and top ASIN health

Account Relationship Management

Primary contact for Amazon Vendor Manager for seasonal business

Participate in weekly Operations meetings

Manage relationship with Amazon to influence strategic priorities

Contribute to QBRs and regular collaboration between ACCO and Amazon leadership

Operational Execution

Drive collaboration with ACCO customer care, finance forecasting, supply chain advocate and sales support to meet key KPIs

Sales Analysis

Perform sales analysis (Stackline or VC) to inform decisions

Maintain key sales reports and dashboards and handle ad‑hoc reporting requests

Monitor product sales across ACCO’s catalog; identify trends, opportunities and outliers

eCommerce Evangelist

Stay current on eCommerce trends and changes in digital commerce requirements

Educate the team and peers on trends; support continuous learning on Amazon/eCommerce

Qualifications

Bachelor’s degree in Business, Marketing, or equivalent

3–5 years of Customer Account Management experience

2 years of Amazon account management experience

Strong analytical skills, including interpreting customer business needs and translating them into operational requirements

Ability to pull together data from disparate sources for clear stakeholder presentations

Strong written and verbal communication skills with the ability to tailor approaches to varied audiences

Organizational skills with a disciplined approach to managing processes on a day‑to‑day basis

Experience with MS Office (Excel, Word, PowerPoint)

Ability to travel up to 20%

Core capabilities:

Customer focus

Interpersonal communication savvy

Goal‑driven and action oriented

Teamwork and cooperation

Problem‑solving and attention to detail

Organizational agility

Negotiation skills

Account penetration

Internal planning & resource deployment

Consultative and fact‑based selling

Salary Range
$90,000 – $130,000 annually. The role is eligible for the Sales Incentive Plan at 12–15%. Compensation is commensurate with experience and location.

What We Offer

Comprehensive medical, prescription, dental, and vision plans

4% 401(k) match with immediate eligibility and vesting

Competitive time off, available from the first day of employment

Parental leave

Company‑paid life and disability benefits

Critical illness, accident, and long‑term care insurance options

Employee and family assistance programs

Equal Opportunity Employer
ACCO Brands is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, physical or mental disability, veteran status, or any other characteristic protected by applicable law. The company strives to create a winning culture with a leadership promise to provide equal access and opportunity for all to grow, succeed, and contribute to their full potential.
ACCO Brands has developed and maintains a written affirmative action program (“AAP”) for protected veterans and individuals with disabilities. A copy can be requested from Human Resources.

AODA
Accommodation for applicants with disabilities will be provided in all parts of the recruiting process as required under the ACCO Brands Canada AODA policy. Applicants are asked to make their needs known in advance.

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