Intuit seeks a Senior Critical Account Manager to own end-to-end lifecycle for its most complex escalations within the Intuit Enterprise Suite. You will manage 15–20 active cases, coordinate cross-functional teams, and drive systemic resolution through executive sponsorship and structured reviews.
This is a senior individual-contributor role, offering independence and influence on how the escalation team operates, with a focus on strategic partnerships rather than pure customer support.
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Senior Escalations Strategist, Enterprise Accounts
Intuit · San Diego, CA, USA ·
- Job type:
- Full Time