Confidential | Miami-Based | Full-Time
We are seeking a uniquely skilled Chief of Staff/Director of Operations to serve as the operational right hand and professional gatekeeper to an ultra high-profile real estate principal. This role requires a true generalist with the breadth, intelligence, and adaptability to operate across multiple disciplines at a high standard.
The ideal candidate is a 6/10 or better in all core areas below — someone who can move seamlessly between financials, construction, design, transactions, leasing, brand presence, and luxury‑level execution. This is not a traditional corporate CoS; it is a high‑touch, owner‑facing role that blends commercial real estate acumen with strategic oversight, operational coordination, and impeccable judgment.
KEY RESPONSIBILITIES
1. Financial Oversight & CAM Reconciliations
- Review property financials, operating budgets, NOI performance, and expense allocations.
- Support CAM reconciliations, tenant chargebacks, and financial reporting.
- Liaise with accountants, PMs, and internal finance teams to ensure accuracy and alignment.
2. Commercial Real Estate Transactions
- Assist with acquisitions, dispositions, and P&S processes.
- Coordinate due diligence, estoppels, financial underwriting inputs, and closing workflows.
- Prepare deal materials, organize documentation, and maintain transaction pipelines.
3. Construction & Tenant Buildouts
- Oversee tenant improvements, punch lists, timelines, GC/architect coordination, and quality control.
- Attend construction walk‑throughs and elevate issues proactively.
- Review budgets, proposals, and schedules to ensure alignment with ownership vision.
4. Leasing Support
- Work with brokers on LOIs, lease drafts, renewals, and tenant negotiations.
- Maintain a clear understanding of market activity and tenancy strategy.
- Handle tenant communications and track key leasing milestones.
5. Social Media, Marketing & PR Support (Can be a 3 out of 10)
- Coordinate content capture and brand messaging for the principal.
- Support personal PR moments, digital presence, and community‑facing initiatives.
- Ensure consistent, well‑curated external representation aligned with the brand.
6. Architecture & Plans
- Review drawings, plans, and design packages with an eye for accuracy and practicality.
- Facilitate communication between ownership, architects, designers, and contractors.
- Catch issues early and ensure decisions reflect the principal’s standards and intent.
7. Luxury Experience & Client Interaction
- Maintain a refined, white‑glove level of presentation and communication.
- Interface with high‑net‑worth individuals, investors, and partners professionally.
- Support VIP walkthroughs, property tours, events, and high‑touch client interactions.
ADDITIONAL CORE FUNCTIONS
- Serve as professional gatekeeper , controlling access, communication, and priorities.
- Shadow the principal as needed to maintain alignment and move initiatives forward.
- Anticipate needs, resolve conflicts, and ensure the principal’s time is maximized.
- Coordinate across internal teams, vendors, consultants, and external stakeholders.
- Deliver high‑level summaries, briefing materials, and actionable follow‑up plans.
IDEAL CANDIDATE PROFILE
- 5‑7+ years in a hybrid role spanning real estate operations, development, asset management, project management, or executive support.
- Demonstrated ability to operate independently, make decisions, and drive outcomes.
- Exceptional communication, discretion, and emotional intelligence.
- Strong aesthetic sensibility and comfort working in luxury environments.
- Thrives in a fast‑paced, entrepreneurial, founder‑led setting.
- Able to juggle many projects simultaneously without dropping details.
- Comfortable wearing multiple hats — from financial analysis to field walks to PR touchpoints.
WHAT MAKES THIS ROLE UNIQUE
This position is designed for someone who can think like an operator, act like a strategic partner, and execute like a project manager — all while maintaining polish, confidentiality, and the flexibility required when supporting a principal directly.
It is the ideal seat for someone who wants heavy exposure across:
CRE transactions, construction, leasing, branding, architecture, luxury operations, and executive decision flow.
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