ACCOUNT DIRECTOR, DIGITAL
CLIENT MANAGEMENT & NEW BUSINESS
Responsible for leading, fostering, managing and growing key client relationships that are a critical component of our business.
- Identify and drive new business initiatives in order to meet/exceed targets and goals for the Digital & Social department
- Bring in a book of business with established and existing relationships with entertainment studios, streamers, or major brands
- Act as an advocate for your clients and as the voice for their projects at Concept. In doing so:
- Thoroughly understand clients’ positioning, the competitive landscape, and identify needs and challenges in order to deliver the most creative and effective work
- Write thorough project briefs and co‑lead internal meetings with the Creative Director
- Evaluate and help refine creative based on your clients’ brand and strategy
- Proactively communicate with the client, creative, management, and production teams keeping projects on schedule and budget.
- Work directly with the Creative Director to ensure the creative work is on‑strategy and on‑brand for the client & project
- Prepare proposals and scope of work for approval, including budgets and timelines, and negotiate at top level with clients as needed
- Position Concept Arts as a long‑term social partner who helps brands build relevance, consistency, and growth, beyond day‑to‑day social platform posting, push for AOR and multi‑phase engagements
LEADERSHIP
As a leader at Concept, you maintain a high bar for yourself and your team when it comes to initiative, communication, time management, attention to detail, organization and client focus.
- Work closely with the rest of the senior account team to oversee and develop the collective team as a highly functioning department. As a team, you will:
- Foster a culture of teamwork and collaboration
- Identify and solve organizational / operational challenges, and proactively find solutions
- Cultivate a culture of teamwork and collaboration
- Performance is measured against clearly defined KPIs, including pipeline health, closed revenue, margin contribution, and growth against target