Technical Writer - Junior

Role Overview The Technical Writer - Junior supports enterprise and federal IT environments by creating and maintaining clear, user‑facing documentation and knowledge resources for common issues and system functionality.
What You Will Do Create and update knowledge base articles, FAQs, basic user guides, and other user‑facing documentation that address common issues and workflows in enterprise systems.
Why It Might Be a Fit Must have strong written communication skills, ability to explain procedures and troubleshooting steps clearly to non-technical users, and familiarity with common hardware, software, and network issues and standard troubleshooting workflows.
Requirements Bachelor’s degree or equivalent combination of education and experience in a related field
0–3 years of experience in technical writing, end‑user support, or documentation roles in IT or technical environments
Demonstrated ability to resolve user requests at a basic support level, document interactions, and contribute to knowledge base content using tools such as ServiceNow or Jira
Must meet applicable DoD 8140 requirements and hold an active Secret clearance
U.S. citizenship required to support federal clearance and contract requirements
Benefits Compensation ranges for ASM Research positions vary depending on multiple factors. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

#J-18808-Ljbffr