Senior Consultant (Public Sector)

Job Overview
Appian is a mission‑critical automation platform that partners with organizations to deliver AI‑powered digital transformations. We value intensity and excellence, and we build high‑impact solutions with care and quality.

Responsibilities
We are seeking a Senior Consultant to join our Customer Success team. In this role you will engage with our customers post‑sales to develop software solutions on the Appian platform, guiding them through the entire project life‑cycle: defining, designing, developing, and deploying custom software and AI solutions. You will work in an agile environment to understand client business processes and technical needs, launch new relational data models in production, and develop APIs that integrate with multiple systems. You will brainstorm AI use cases and implement Appian’s AI tools by applying retrieval‑augmented generation (RAG), agentic workflows, prompt engineering, and generative models, transforming how customers run their organizations. Throughout the cycle you will collaborate with client technical teams and business users, and drive adoption by empowering clients to build process applications independently.

Qualifications

Passion for mentoring and developing others, with experience leading small post‑sale teams.

Ability to work with clients to define business processes and gather functional and technical requirements.

Excellent communication, continuous learning, and a curiosity to ask “why” to solve the right problems.

Experience on cross‑functional teams building products using agile methodologies.

Basic understanding of object‑oriented programming, relational databases, data modeling, and SQL.

Knowledge of test‑driven development, automated test suites, API integrations (REST, SOAP, JDBC), and familiarity with AWS, AI, analytics, ML, Google Cloud, application integration, database, developer tools, governance, and Elastic Containers.

U.S. citizenship (public‑sector roles require citizenship).

3+ years of hands‑on software development or technical consulting.

B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field.

Willingness to travel 10% or less annually.

Tools & Resources

Training: comprehensive onboarding and a Customer‑Success bootcamps to prepare you for your first client project.

Growth: continuous learning opportunities, weekly knowledge shares, bi‑weekly education sessions, guild participation, and free online trainings.

Career: three career tracks—technical, focus, and business—with personalized career planning and advisor support.

Culture: community built through social events, affinity groups, and a First‑Year Experience program.

Compensation & Benefits
Base salary range: $100,000 – $200,000 USD. The position is eligible for a government clearance differential and may include a discretionary bonus. Benefits include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, vision, life and disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning & development resources. Certain positions may be eligible for equity awards.

EEO Statement
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any protected characteristic. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact ReasonableAccommodations@appian.com.

#J-18808-Ljbffr