Branch Team Lead: Customer Experience & Growth

First Citizens Federal Credit Union in New Bedford, MA seeks a Team Lead to manage daily branch operations, mentor staff, and enhance member service quality. You will oversee teller lines, supervise account openings, and support training across the branch while ensuring policy compliance with BSA/Patriot Act standards.
The role emphasizes leadership, accountability, and provision of a positive customer experience, with opportunities to develop teams and improve branch efficiencies.

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