General Micro Systems is hiring: Technical Writer in Rancho Cucamonga

Technical Writer
Salary Range: $31.00 - $35.50 (Starting range is DOE)

Why Join Us
Since its inception in 1979, General Micro Systems has been a leader in the embedded computing market, becoming the oldest supplier of embedded computers in the world. We are proud to outpace the market with innovations and products that continue to leave their mark on the industry. GMS strives to provide customers with the solutions they need—at the lowest possible price without compromising quality or customer service. The expertise of our team and commitment to modern technologies in product development have resulted in media recognition for our innovations and more 'Product of the Year' awards than all our competitors combined.

Benefits

1-3 weeks of accrued vacation based on length of employment

56 hours of sick leave

Up to 3 floating holidays for personal observances

10 company-observed holidays

Anthem HMO and PPO medical plan options

Dental and vision plan options

Life insurance and optional supplemental life insurance

Short- and long‑term disability

401(k) plan

50% tuition reimbursement for approved courses (requirements apply)

Summary
Responsible for creating technical manuals and documentation for rugged, mil‑spec computer equipment. This role is responsible for developing and maintaining technical manuals and assisting with technical marketing materials.

Essential Duties and Responsibilities

Receives assignments from a supervisor.

Observes production, developmental, and experimental activities to determine operating procedures and details.

Keeps up to date with industry trends and standards to ensure documentation is completed on time and within relevant regulations.

Develops and maintains user manuals, installation guides, and other technical documentation that is easy to understand and addresses the needs of our customers.

Works closely with engineers and subject matter experts to research and understand the technology behind rugged, mil‑spec computer equipment.

Uses project management tools to prioritize tasks and ensure documentation is completed on time and within budget.

Collaborates with other departments to maintain accurate technical documentation that aligns with company policies and goals.

Ensures documentation is consistently formatted and presented professionally.

Works with marketing to create technical marketing documents.

Assists in the creation of white papers and other thought leadership materials.

Interviews production and engineering personnel and reads journals, reports, and other material to become familiar with product technologies and production methods.

Reviews manufacturers and trade catalogs, drawings, and other data related to operation, maintenance, and service of equipment.

Studies blueprints, sketches, drawings, parts lists, specifications, mock‑ups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.

Organizes material and completes writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.

Reviews published materials and recommends revisions or changes in scope, format, and content.

Maintains records and files of work and revisions.

Selects photographs, drawings, sketches, diagrams, and charts to illustrate material.

Prepares or arranges for the preparation of the index.

Assists in laying out material for publication.

Arranges for formatting, reproduction, and distribution of material.

Other duties as assigned.

Education and Experience

Bachelor’s degree in Technical Writing, Engineering, Computer Science, or a related field.

Three years of experience in writing technical documentation for electronics or related products.

Ability to communicate technical information in a clear and concise manner.

Strong project management skills and experience with project management systems.

Knowledge of Adobe Creative Suite and regulatory requirements associated with technical manuals for rugged equipment is a plus.

Ability to work independently in a fast‑paced environment with changing priorities.

Qualification Requirements

Detail oriented and able to balance multiple projects simultaneously in a fast‑paced environment.

Ability to plan, prioritize and organize work activities and adhere to strict deadlines, follow instructions, procedures, and policies; identify and solve problems.

Conscientious about assignments and complete work in a timely, accurate and thorough manner.

Requires minimal supervision to successfully complete tasks and assignments.

Demonstrates initiative and ownership of assignments/projects.

Adheres to scheduled work time and maintains satisfactory attendance with limited unscheduled absences.

Exhibits professional appearance and behavior and maintains satisfactory performance consistent with GMS policies.

Excellent communication skills, both verbally and in writing, with executives, colleagues and individuals, internal or external.

Strong interpersonal skills, able to interact effectively with all levels of employees and management.

Maintains poise, professionalism, and diplomacy under pressure.

Strong computer skills with working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.

Encourages and facilitates a positive and productive work environment for all employees.

Works on‑site on a standard 8AM‑5PM, Monday‑Friday schedule and additional hours as necessary.

Limited travel required.

Physical Requirements
Employee is regularly required to sit, talk, hear, stand, walk, twist, bend, stoop, reach above shoulder level, and lift up to 30 lbs. with hands and arms. Use hands to finger, handle, feel or type and utilize telephone, copier, printer, computer, calculator, mouse, keyboard, and monitor to perform daily duties. Specific vision abilities required include close vision, peripheral vision, and ability to adjust focus and utilize a computer monitor under fluorescent lighting and/or daylight where applicable.

Work Environment

Noise level is usually moderate.

Work performed at a desk under fluorescent lighting.

Eligibility
Must be a U.S. Citizen, Permanent U.S. Resident, or currently authorized to work in the U.S. on a full‑time basis without current or future employment sponsorship.

Equal Employment Opportunity Statement
General Micro Systems, Inc. (GMS) is an affirmative action/equal opportunity employer and drug‑free workplace. Post offer applicants must pass a drug screen, and if required, a background investigation and/or must have the ability to obtain and maintain a Security Clearance. GMS is committed to equal employment opportunity for all employees and provides a work environment free of discrimination and harassment. All employment decisions at GMS are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by laws or regulations in the locations where we operate. GMS will not tolerate discrimination or harassment based on any of these characteristics. GMS encourages applicants of all ages.

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