PR & Communications Consultant

PR & Communications Consultant
Address:

London NW1, UK

Schedule:

Full time

Job Type:

Temporary

Industry:

Marketing, Advertising and PR

Highlights

Experience at a senior level within a busy communications team

Strong existing network of press contacts and journalist relationships

Substantial experience in crisis communication and reputation management

Job Description
Department:

Communications

Reports to:

Head of Communications

Location:

Hybrid, London office

Terms:

Permanent Role, Full time

About Cera:

Cera is the UK’s largest HealthTech company and one of Europe’s fastest‑growing businesses – harnessing preventative technology and AI to take care out of Britain’s hospitals and into patients’ homes. Our 12,000 carers and nurses deliver around 3 million patient home visits a month – a volume greater than all A&E attendances across England. Cera has also gathered the largest home healthcare dataset in Europe, powering the development of cutting‑edge AI products that have reduced hospitalisations by up to 70%, saving the UK Government and NHS more than £1 billion to date.

About the Role:

Working closely with our Head of Communications, you will be responsible for the execution of our day‑to‑day PR & External Communications activity at Cera – running our press office, pitching to national and international media, and managing and defending Cera’s reputation across crisis & issues management. You will also play a key role in shaping Cera’s stakeholder & investor communications, social media strategy & activity, and in writing awards submissions and advising on internal communications.

Responsibilities

Run the National PR programme – managing a pipeline of industry‑shaping announcements and delivering ongoing national & broadcast coverage to position Cera as a beacon of excellence.

Lead our Crisis Communications response – maintaining a steady hand and defending the reputation of the business during crises.

Collaborate with the Communications & Marketing Campaigns Team – ensuring external and internal communication strategies excel, running a busy calendar of stakeholder & investor updates, campaigns & initiatives, social media activity, awards submissions, and internal communications.

Support the CEO’s events calendar – identifying high‑profile speaking opportunities and supporting briefings across events and external relations.

Drive Thought Leadership – develop, ghostwrite and secure high‑profile op‑ed opportunities aligned with Cera’s key themes and narratives.

Collaborate with departments across the business – from Growth & Marketing, to Product, Tech & Data, to People & Operations, to communicate our impact internally and externally.

Uphold media compliance and governance standards – keeping a vigilant eye on industry trends and regulations.

Qualifications And Skills

Senior-level experience within a busy communications team, with expertise spanning PR, crisis comms, reputation management, strategic & stakeholder communications, social media and some internal communication.

Excellent team player who supports the whole team to thrive, manages multiple workstreams and deadlines, including under pressure, and delivers great outputs for Cera.

Exceptional written and verbal communication, editing, and stakeholder skills with proven experience of providing communications counsel to senior stakeholders.

Strong existing network of press contacts and journalist relationships (ideally with national press outlets).

Superb media relations skills – adept at selling stories to journalists.

Substantial experience in crisis comms and reputation management to adeptly manage media and defend the company in times of crisis.

Ability to plan, deliver and evaluate work to improve future campaigns and coverage.

Experience in building professional profiles of executives through press and media (press coverage, broadcast, podcasts, social strategy).

Experience in managing design and creative aspects of a campaign and executing to a premium standard.

Strategically minded and creative, able to bring together a story or announcement from a 360 perspective, encompassing social media, internal/external comms and personnel management.

Experience in managing budgets and running projects efficiently.

General Company Responsibilities

Equality, Diversity and Inclusion (EDI): Employees promote and uphold the organisation’s commitment to equality, diversity, and inclusion by fostering a respectful and inclusive working environment.

Health and Safety: Employees ensure compliance with health and safety regulations and organisational policies, and take responsibility for their personal safety and the safety of others.

Training and Development: Employees engage in all relevant Company mandatory training, workshops, and learning opportunities.

Policies and Procedures: Employees adhere to all organisational policies and procedures.

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