Booking Specialist

Position Summary
JetBlue is looking for an Analyst Airline Optimization - Horizons to be based at JetBlue’s Support Center in Long Island City, NY. The Airline Optimization - Horizons team is responsible for understanding and evaluating the impact of Network plans on the Operation, and vice versa. The Airline Optimization - Horizons team will then support planning decisions across the company to maximize the airline’s end-to-end profitability and ensure operational robustness.

The team’s short-term responsibilities include helping to optimize schedules and operational setup by working across teams to prepare the schedule for deployment. Longer-term responsibilities focus on helping closely align JetBlue’s Network plans with its operational footprint.

The ideal Analyst Airline Optimization - Horizons will be passionate about aviation and have excellent quantitative and interpersonal skills, helping them to excel at working across teams to deliver results. Analytical and modeling experience are required.

Essential Responsibilities

Identify hidden inefficiencies in Network or operational plans and develop opportunities to improve schedule setup

Work closely with Route & Schedule Planning teams to build schedule scenarios, assess the revenue/strategic impact of decisions, and execute Network changes as needed

Use planning scenarios to measure the cost impact of schedule and operational resources changes

Develop tools to forecast operability outcomes and disruption risk

Build relationships with Operational teams to help align short- and long-term planning decisions

Leverage project management and change management techniques to ensure end to end implementation of decisions

Improve schedule design and operational planning processes

Other duties as assigned

Minimum Experience and Qualifications

Bachelor’s Degree in Economics, Business, Mathematics, Finance, Engineering, Statistics, Supply Chain or a related quantitative field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience

One (1) year of analytical or related experience achieved either via school or work experience

Strong capabilities with database querying (e.g., SQL) and/or high-level programming language(s) (such as Python or R)

Strong airline business acumen

Excellent data analysis and problem-solving skills

Strong written and verbal communication ability

Ability to work independently and in a team environment

Ability to work under pressure in a fast paced, deadline driven environment

Proficiency with Microsoft Excel and PowerPoint

Available for occasional overnight travel (10%)

Must pass a pre-employment drug test

Must be legally eligible to work in the country in which the position is located

Authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred Experience and Qualifications

Financial Modelling experience

Project Management exposure

Knowledge and/or experience in operations, aviation, or aerospace industry

Crewmember Expectations

Regular attendance and punctuality

Potential need to work flexible hours and be available to respond on short‑notice

Able to maintain a professional appearance

When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

Equipment

Computer and other office equipment

Work Environment

Traditional office environment

Airports Environment (10%)

Hangar (10%)

Physical Effort

Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation

The base pay range for this position is between $64,350.00 and $89,600.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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