Program Supervisor - Behavior Management Supported Living Services

Program Supervisor
Reports To: Program Director

Positions Supervised: Community Support Facilitators (CSFs), House Managers, Mental Health Providers, and Community Living Instructors (CLIs)

Work Location: Corporate office, participant homes, community settings, and other assigned service locations.

About A Bright Future, Inc.
At A Bright Future, Inc., we believe every individual deserves the opportunity to live safely, independently, and with dignity. Our mission is to provide compassionate, person-centered services that empower individuals with developmental and intellectual disabilities to achieve their goals and thrive within their communities.

We foster a culture of collaboration, accountability, and continuous improvement. Our leadership team is committed to supporting employees through ongoing training, professional development, and a solution-focused approach that encourages innovation and teamwork.

If you're a passionate leader who enjoys mentoring staff, building strong teams, and creating positive outcomes for the individuals we serve, we'd love to have you join A Bright Future.

Program Overview
The Program Supervisor provides leadership, guidance, and operational oversight for community-based programs supporting individuals with developmental and intellectual disabilities. This role supervises field staff, ensures high-quality service delivery, promotes regulatory compliance, and supports participants in achieving meaningful, person-centered goals.

Working closely with the Program Director, the Program Supervisor coordinates services, develops staff, monitors program quality, and serves as a liaison between employees, families, Regional Centers, and community partners.

What You'll Do
Team Leadership & Staff Supervision

Supervise, mentor, and support Community Support Facilitators (CSFs), House Managers, Mental Health Providers, and Community Living Instructors (CLIs)

Provide coaching, performance feedback, and ongoing staff development

Conduct field observations and quality assurance visits

Assist with employee onboarding, training, scheduling, and performance management

Promote a collaborative, respectful, and solution-focused team environment

Program Oversight & Service Coordination

Ensure participants receive high-quality, person-centered services

Coordinate services that promote independence, employment, education, recreation, and community inclusion

Monitor participant progress and ensure services align with Individual Program Plans (IPPs) and Individual Service Plans (ISPs)

Support staff in teaching independent living, vocational, and community integration skills

Assist participants in accessing community resources, transportation, benefits, and support services

Person-Centered Planning

Facilitate person-centered planning meetings

Collaborate with interdisciplinary teams to develop and implement Individual Service Plans (ISPs)

Ensure participant goals reflect their strengths, interests, and preferences

Monitor progress toward goals and adjust services as needed

Compliance & Documentation

Ensure compliance with Department of Developmental Services (DDS), Title 17, Regional Center requirements, and company policies

Review participant documentation for quality, accuracy, and timeliness

Ensure staff complete required documentation, data collection, and progress reports

Maintain organized, audit-ready participant files

Report suspected abuse and Special Incident Reports (SIRs) in accordance with mandated reporter requirements

Community Partnerships

Develop and maintain relationships with Regional Centers, employers, families, schools, and community organizations

Support participants in developing meaningful community connections

Collaborate with community partners to increase opportunities for employment, education, volunteer work, and social inclusion

Represent A Bright Future professionally within the community

Quality Assurance & Continuous Improvement

Monitor program quality and participant satisfaction

Conduct routine case reviews and field observations

Identify opportunities for process improvement and staff development

Assist with licensing reviews, audits, and quality assurance initiatives

Support organizational goals through continuous improvement efforts

What We're Looking For

Compassionate and person-centered leaders

Organized and highly dependable

Strong communicators and relationship builders

Effective coaches and mentors

Solution-oriented decision makers

Skilled at balancing multiple priorities

Committed to providing exceptional services while supporting employee success

Preferred Qualifications

Bachelor's degree in Human Services, Social Work, Psychology, Special Education, or a related field preferred

Minimum of three (3) years of experience working in developmental disabilities, behavioral health, or human services

At least one (1) year of supervisory or service coordination experience preferred

Experience working with Regional Centers, DDS, and Title 17 regulations preferred

Experience developing staff, conducting training, and managing community-based programs is highly desirable

Minimum Requirements

Be at least 21 years of age

Possess a valid California driver's license, reliable transportation, and current auto insurance

Be willing and able to travel throughout assigned service areas to participant homes, community settings, meetings, and company offices

Successfully complete a Department of Justice (DOJ) background check and Child Abuse Index clearance

Complete a pre-employment physical examination and TB clearance

Maintain current CPR and First Aid certification

Demonstrate proficiency in Microsoft Office and electronic documentation systems

Be able to work occasional evenings, weekends, and overtime as needed

Maintain confidentiality while exercising sound judgment and professionalism

Professional Standards

Model A Bright Future's mission, vision, and values

Demonstrate integrity, accountability, and professionalism

Foster a positive, respectful, and inclusive work environment

Promote person-centered thinking and participant choice

Communicate effectively with employees, participants, families, and community partners

Lead by example while supporting employee growth and development

Benefits

Competitive compensation

Paid training and professional development

Paid Sick Leave and Paid Time Off

Annual performance reviews with opportunities for wage increases

Medical, Dental, Vision, and Life Insurance for eligible full-time employees

401(k) retirement plan (eligibility after one year)

Mileage reimbursement and paid drive time

Career advancement opportunities

Ongoing coaching, mentorship, and leadership development

Employee appreciation events and company-sponsored activities

Why Join A Bright Future?
At A Bright Future, Inc., leadership is about empowering both employees and the individuals we serve. As a Program Supervisor, you'll have the opportunity to mentor teams, strengthen programs, and make a meaningful impact on the lives of individuals with developmental disabilities every day.

If you're a compassionate leader who believes in teamwork, accountability, and helping others reach their full potential, we'd love to welcome you to the A Bright Future family.

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