Associate Director, Client Growth Strategy

Responsibilities
What you will be doing:

Connected Commerce Strategy & Growth

Own the Connected Commerce strategy for assigned clients, including the most complex accounts, stakeholder environments, and growth challenges within the portfolio

Translate client business goals into integrated growth strategies that drive incremental revenue and efficiency—not just channel performance

Identify, prioritize, and introduce new commerce levers clients can activate, making clear recommendations on where to invest, test, or deprioritize based on impact, scalability, and resource tradeoffs

Client Leadership & Advisory

Serve as the primary strategic point of contact and final Connected Commerce authority for clients, building trust through strong business acumen, clear point of view, and decisive recommendations

Elevate conversations within the client organization, gaining buy‑in from senior stakeholders and positioning the organization as a long‑term growth partner

Lead strategic moments including quarterly planning, business reviews, and growth planning sessions, owning the narrative, framing tradeoffs, and aligning stakeholders around committed plans

Strategic Planning & Investment Leadership

Own growth planning, budget strategy, and channel investment recommendations across the Connected Commerce ecosystem, with accountability for prioritization, sequencing, and impact at scale

Use market trends, performance data, and industry insights to inform strategy and identify new opportunities

Cross‑Team Collaboration

Partner closely with Media, Investment, Operations and other critical Lines of Business to ensure strategic intent translates into effective, integrated execution, taking accountability for cross‑team alignment—not just coordination

Identify recurring friction, unclear ownership, or execution risk across teams and drive resolution or escalation to prevent rework and over‑servicing

Act as connective tissue across teams, reinforcing shared goals and outcomes rather than siloed success

Qualifications

Bachelor’s Degree or commensurate work experience

7+ plus years of experience working in a marketing role—ideally digital performance marketing

Strong written and verbal communication and relationship skills

Proficient knowledge of the Microsoft suite of products, including Windows, Word, Excel, and PowerPoint

Demonstrated ability to operate autonomously in complex, ambiguous client environments

Comfort making and standing behind strategic decisions with incomplete information

Strong strategic thinker with the ability to connect data, trends, and client goals

Confident client communicator who can influence and inspire trust

Collaborative leader who brings teams together around shared outcomes

Additional Information
This is a hybrid role requiring 3 days a week in office.

Benefits

Flexible time off without the hassle of accrual

A generous number of paid holidays

Company-sponsored team-building events

An Employee Referral Program

Annual recognition awardsHybrid work arrangements for optimal work‑life balance

Parental bonding leave

Backup care options for children and elders

An employee discount program

International SOS program for global support

Business Resource Groups, where employees connect over shared interests to cultivate an engaging, inclusive environment

Compensation
Compensation Range: USD $97,375.00 - USD $139,965.00 per annum. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met.

EEO Statement
All your information will be kept confidential according to EEO guidelines.

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