Audiovisual Production Technician

Leadership

Work with Sales, Project Managers and Production Managers to ensure all information is confirmed prior to show date as needed

Communicate, answer questions, and problem solve with clients

Lead Majic, freelance and union crews onsite during setup, run and strike

Understand strengths and weaknesses of staff

Assign tasks to staff to use their strengths

Look for training opportunities to improve their weaknesses

Provide feedback to upper management as needed on staff member performance

During a show run, follow a script and call the show while operating equipment

Fill out post show jotforms as needed

Check email frequently both during shifts and days off. All client messages must be responded to the same day.

Technical

High level operator in at least one category: audio, lighting or video

Moderate understanding of all categories: audio, lighting, video, rigging and power

Build Applied goal posts and raise to height

Build LA25 and raise to height

Deploy sumner with rigging and raise to height

Airwall rigging best practices

Install rigging point in truss ceiling

Power systems

Tie in camlock with feeder

Tie in lugs with feeder tails

Operate all generators

Test voltage prior to plugging in equipmentProperly load circuits

Operate and manage power distribution(Lex, Motion Labs, Link)

Pre-show

Work with Sales, Project Managers and Technical Director as needed to ensure all show documents (Diagrams, Technical drawings, Show sheet, Pullsheet) are present prior to load in.

Manage client communications when assigned by VP of Operations and Project Managers.

Assist with gear rental as assigned.

Assist with pull sheets as assigned.

Assist with technical drawings as assigned.

Assist with show sheets as assigned.

Identify obstacles and provide solutions prior to load in.

Take total ownership of events assigned to you.

Communicate staffing updates as needed to Project Managers and VP of Operations.

Active in emailing with staff and clients daily. All emails must be responded to.

Onsite

Responsible for all production elements

Responsible for leading production team

Responsible for communicating with Sales, Project Managers and clients as needed

Make production decisions and own outcomes

Be a leader

Ability to operate at a high level in two departments(audio, lighting, video)

Read and understand high level technical drawings and execute

Troubleshoot all Majic equipment. Reach out to others with higher expertise when needed

Active in emailing with staff and clients daily. All emails must be responded to.

Job Description

Take over accounts as needed

Includes client interaction

Upselling

Account maintenance

Research prospective clients, serve as the main contact for community partners, and generate new business

Respond to and manage telephone and email inquiries

Develop and maintain relationships with new and established clients

Coordinate with production managers and technical staff to provide accurate quotes, implement efficient procedures and address client needs/requests

Partner with management to develop and actualize a strategic plan to grow business

Other duties as assigned

The Systems Installation Technician will be responsible for installing & servicing audiovisual systems. The Systems Installation Technician is essential for ensuring all infrastructure is installed according to plans and Project Manager instruction.

Job Responsibilities and Opportunity

Understand the overall expectations and timeline of the project

Ability to understand various architectural and schematic drawings

Pull wire for projects

Terminate wire to plates, panels, and racks

Lace, terminate, and label rack wiring in equipment racks

Mounting of audiovisual equipment including displays, screens, projectors, speakers, cameras, lighting, racks, etc.

Ability to troubleshoot and verify systems functionality

Report daily to Project Manager with project milestones

Maintain clean working areas

Company tool and equipment maintenance, including controlling and safekeeping of all tools, in the shop and on the job site

Shop upkeep and cleanliness

Other duties as assigned

Education, Experience, and Skills Requirements

Minimum 2 years of working in commercial audiovisual installation field

Familiarity with audio, video lighting and control systems.

Knowledgeable of low voltage electrical concepts.

Ability to read and understand drawings including architectural plans, electrical drawings and low voltage schematics.

Basic construction knowledge

Strong verbal and written communication skills

High school diploma or equivalent

Must be able to lift up to 50lbs

Work at heights on ladders, lifts and attic spaces

Physical stamina to work in difficult positions and areas

Ability to travel for installations across USA and abroad

Possess a current driver’s license

The Integration Project Manager will be responsible for overseeing a team of installation technicians to ensure Majic Productions installations are deployed according to design. The Integration Project Manager is a vital role to the Majic team as they are responsible for final commissioning of installed systems.

Job Responsibilities and Opportunity

Daily activities include: project communications, scheduling, task lists for installation technicians, ensuring equipment arrives in time for installation, systems programming and commissioning.

Overseeing the completion of projects.

Assist with on-site installation completion.

Responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers.

Majority of this employee’s time will be spent managing projects and communicating with customers.

Designs, plans, and coordinates work teams with regard to A/V installation projects.

Assumes ownership of individual projects and assignments.

Establishes and maintains communication with Director of Systems Integration, Systems design staff, av installation technicians, subcontractors, clients, etc.

Develops and communicates project updates weekly or as required.

Provides constant monitoring of labor, equipment and materials budgets.

Provides technical and administrative support to project team members.

Develops and maintains installation schedules.

Performs field verification of prospective work site. Documents all issues with the site and keeps everyone informed of potential issues and solutions.

Coordinates all drawings and documentation between the office and the field.

Facilitate and direct design reviews to assure proper documentation in the field.

Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion.

Coordinates training & turnover of projects to the client, service department, & sales.

Education, Experience, and Skills Requirements

Minimum 5 years of working in commercial audiovisual installation field

Familiarity with audio, video lighting and control systems.

Crestron, AMX, QSYS, Extron or Kramer certifications preferred

Knowledgeable of low voltage electrical concepts.

Ability to read and understand drawings including architectural plans, electrical drawings and low voltage schematics.

Basic construction knowledge

Strong verbal and written communication skills.

Supervisory and people skills.

High School degree or general education equivalent required.

Ability to travel for installations across USA and abroad

Possess a current driver’s license

The Design Engineer is responsible for the design and engineering of installed audiovisual systems for Majic Productions Integration department. The Design Engineer will coordinate project vision based on the project scope and budget provided by the sales or account representative.

JOB RESPONSIBILITIES AND OPPORTUNITY

Provide technical oversight of a project from conception through installation and completion

Review hour estimation for work based on needs analysis, scope of work and bid requirements

Develop engineering and architectural (RCP/Floor Plan, Schematics) drawings, calculations, acoustical modeling, lighting modeling, & projection modeling

Understand various architectural and schematic drawings

MEP coordination documentation for bid & construction

CAD drafting and engineering of needed AV infrastructure

Schematic wiring diagrams of system deployment

Ensure system functionality and compatibility prior to job being installed

Ensuring products specified fulfill project scope

Responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers.

Majority of this employee’s time will be spent managing projects and communicating with customers.

Assumes ownership of individual projects and assignments

Develops and communicates project updates weekly or as required.

Provides technical support to project team members.

Coordinates all drawings and documentation between the office and the field.

Facilitate and direct design reviews with sales and project management team prior to on site installation

EDUCATION, EXPERIENCE, AND SKILLS REQUIREMENTS

Minimum 5 years of working in commercial audiovisual installation field

Familiarity with audio, video lighting and control systems.

Crestron, AMX, QSYS, Extron or Kramer certifications preferred

Knowledgeable of low voltage electrical concepts.

Ability to read and understand drawings including architectural plans, electrical drawings and low voltage schematics.

Strong verbal and written communication skills.

Supervisory and people skills.

High School degree or general education equivalent required.

Ability to travel for installations across USA and abroad

Possess a current driver’s license

Warehouse Technicians are crucial team members and who have great attitudes towards peers and clients, are great problem solvers, and have great attention to detail. Candidate must be willing to work with multiple crews and tight timelines.

Responsibilities
Outgoing shows

Read and understand Intellievent orders, pull sheets, diagrams, and show sheets

Pull all equipment efficiently and correctly

Make suggestions to Project Managers when reviewing pull sheets, as necessary

Organize and stage equipment with proper labeling

Stage sub-rentals with correct orders

Load vehicles as needed

Incoming shows

Unload vehicles as needed

QC all equipment that comes back to the warehouse

Inform the Warehouse Manager, Technical Director, and Repair Technician of all equipment that comes back needing repair

Restock all equipment in its proper place

Warehouse tasks

Assist with shipping and receiving as directed by the Warehouse Manager

Receive new equipment into inventory as directed by the Warehouse Manager

Maintain all Majic vehicles

Drive Majic Vehicles to pick up or drop off equipment, as necessary

Provide building maintenance in both the office and warehouse

Seasonal landscaping

Seasonal snow removal

Maintain consumable supplies and inform Warehouse Manager when an order is neededOther duties as assigned

Requirements

Highschool diploma or GED

Demonstrate a willingness to learn

Possess a valid driver’s license and clean driving record

Safely operate all fleet vehicles necessary for transportation, pickup, and delivery of production equipment

Must be comfortable working from heights (ladders and lifts)

Able to lift 75lbs routinely

Able to work standing for long periods of time (nights, and weekends required)

Minimum one year of audio-visual production experience

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