Marketing Operations Associate - Campaign & Content

Marketing Operations Associate - Campaign & Content
New York, NY, United States

About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming. Through the Fanatics platform, sports fans can buy licensed fan gear, collect physical and digital trading cards, sports memorabilia, and other digital assets, and bet as the company builds its Sportsbook and iGaming platform.

About the Team
Are you ready to shape the future of sports fan engagement on a global scale? The Fanatics App team seeks an operations associate to support campaign execution and analytical insights across FES digital product surfaces. This role is for a detail‑oriented problem solver with a strong operational mindset. You will operationalize campaigns, maintain content/promotional accuracy, and produce insights that inform decision making across Marketing, CRM and Product.

Responsibilities

Support the creation, execution, and monitoring of marketing and promotional campaigns across the Fanatics App for ecosystem marketing.

Collaborate with Marketing, CRM, Commercial, Product, Legal, and Customer Service to ensure campaigns are operationalized correctly end to end.

Assist in briefing and QA’ing creative assets tied to campaigns.

Troubleshoot operational issues and support launch adjustments to protect the customer experience.

Identify opportunities to streamline workflows and improve operational processes across Marketing, CRM, Product, and Support.

Recommend data‑driven improvements to structure, execution, and measurement.

Champion the end‑to‑end customer experience through operational excellence.

Qualifications

1–3 years of experience in operations, analytics, marketing operations, or a related role.

Strong analytical mindset with experience working in data‑driven environments.

Familiarity with the sports calendar and landscape.

Highly detail oriented with experience owning workstreams.

Curious, fast learner with a willingness to dive deep into new systems and operational models.

Collaborative, empathetic team player comfortable working cross‑functionally.

Bachelor’s degree in Business, Marketing, Analytics, Sports, or related field.

Willingness to work flexible hours including occasional evenings or weekends as needed.

EEO Statement
As set forth in Fanatics Betting & Gaming’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

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