Lead Program Manager

We are currently looking for a Lead Program Manager to join our Sales & Design Technologies team in Holland, MI.

This position is remote‑eligible. Candidates residing within a 50‑mile radius of our Holland, MI office will be expected to work onsite.

As a Lead Program Manager, you will:

Provide program leadership for enterprise initiatives that advance Haworth's sales, design, and digital ecosystem. This role leads complex, cross‑functional programs that span multiple functions, platforms, and external partners; owns program strategy, planning, execution, communication, and financial oversight, translating technical, commercial, and design inputs into clear decisions, executive‑ready insights, and measurable business outcomes. Operate with a high degree of autonomy, exercise independent judgment, and influence outcomes across Sales, Marketing, IT, Product, and Design.

Essential Functions

Lead large scale, cross‑functional programs from concept through delivery, with accountability for outcomes, timelines, risks, and stakeholder alignment.

Develop and maintain roadmaps and execution plans for initiatives including Design Automation, CET/Configura enhancements, Responsive AI, and Dynamics 365 CRM.

Serve as the primary integrator across Sales, Marketing, Design, IT, Spec Tools, and external partners—balancing competing priorities and advancing decisions.

Synthesize technical and subject‑matter expertise into concise, executive‑level recommendations, presentations, and program updates.

Design and execute communication and education plans tailored to multiple audiences to accelerate adoption, improve usage, and increase ROI.

Forecast, manage, and track program budgets; support funding strategies, scope decisions, and investment trade‑offs.

Oversee day‑to‑day program execution, including risk management, dependency tracking, status reviews, and continuous improvement of delivery processes.

Support client, dealer, and internal leadership conversations with informed, professional presentations on products, platforms, design, and brand.

Must be able to perform all essential job functions with or without accommodation.

Uses office automation, communication software, and tools used in the Haworth office environment.

Performs other duties within scope as assigned.

Required Qualifications
Education:

Bachelor’s degree in Business, Project Management, Operations Management, Communications, or equivalent.

Education equivalency:

Associate's degree plus 2 years related experience

High school diploma plus 4 years related experience

Work Experience:

7 years of experience leading large‑scale, cross‑functional programs from concept through delivery, with proven accountability for timelines, outcomes, risk mitigation, and executive‑level stakeholder alignment with a Bachelor's Degree.

or 5 years of experience leading large‑scale, cross‑functional programs from concept through delivery, with proven accountability for timelines, outcomes, risk mitigation, and executive‑level stakeholder alignment with a Master's Degree.

Track record of effectively integrating across teams such as Sales, Marketing, Design, IT, and external partners to drive alignment and decisions.

Military equivalency: https://www.mynextmove.org/vets/find/military

Additionally:

This position is remote‑eligible. Candidates residing within a 50‑mile radius of our Holland, MI office will be expected to work onsite.

Current and continuing right to work in the United States without sponsorship.

Preferred Qualifications

Strong in decision making, marketing communications, stakeholder engagement, and change management.

Ability to build trust quickly and influence outcomes through collaboration with internal teams.

Experience delivering concise, executive‑ready recommendations, presentations, and program updates.

Experience developing and executing communication, training, and adoption plans for new tools or processes.

Ability to forecast, manage, and track budgets and support investment decisions.

Experience managing initiatives involving enterprise platforms (e.g., Dynamics 365 CRM, CET/Configura, Design Automation, AI‑enabled tools).

Benefits

20 Days Paid Time Off: Plus, the option to buy up to 5 extra days.

Health Benefits: Priority Health Medical options, Delta Dental, and Vision Insurance.

401(k) Match: Contribute 6% of your annual salary, and Haworth will match up to 7%.

Insurance Coverage: Company‑provided Short‑Term Disability, Long‑Term Disability, and Life Insurance.

On‑Site Gym: Well‑equipped gym, open 24/7.

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