Sr. User Experience Designer

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting‑edge solutions like Zelle® and Paze℠. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
This position is located in Scottsdale, San Francisco, Chicago, or NewYork and follows a hybrid work model. Candidates must independently possess the eligibility to work in the United States and the role is ineligible for visa sponsorship.
Responsibilities

Design across Zelle® and Certos product surfaces, including consumer‑facing flows, partner‑facing guidelines, and everything in between.
Translate complex payment and identity concepts into experiences that feel simple, clear, and trustworthy to end users.
Build wireframes, high‑fidelity mockups, and interactive prototypes from early concept through delivery.
Contribute to UX guidelines and standards that partner financial institutions implement across the Zelle® network.
Participate in user research and usability testing and turn findings into clear design decisions.
Share work in critiques, give and receive feedback constructively, and help raise the craft bar across the team.
Stay close to the competitive landscape and understand how peers in payments and e‑commerce solve similar problems.
Qualifications

Minimum 5years of UX/product design experience with a portfolio showing strong craft and clear thinking on complex products.
Grounding in payments, fintech, banking, or a comparable complex ecosystem; an understanding that financial products carry real stakes for real people.
Strong visual design sensibility: typography, layout, hierarchy, interaction detail, and a commitment to quality.
Proficiency in Figma and comfortable with prototyping and usability testing tools.
Clear communicator in design reviews, documentation, and with non‑design partners.
Self‑directed, managing own workstream, asking good questions, and taking initiative.
Collaborative and receptive to feedback, holding a point of view lightly.
Preferred: Hands‑on experience with payment flows, checkout UX, or identity verification products.
Familiarity with payment rails, design systems or UX standards documentation.
Bonus: Webflow or front‑end familiarity (HTML/CSS) and experience with usability testing tools such as UserTesting, Maze, or Lookback.
Physical Requirements

Work is primarily sedentary and requires extensive use of a computer. It may require occasional standing, walking, kneeling, and reaching, and the ability to lift 10pounds occasionally.
Compensation

Base pay: $128,000 - $156,000 per year for the SanFrancisco, CA location. Candidates are also eligible for a discretionary incentive plan and benefits.
Benefits

Competitive medical (PPO/HDHP), dental, and vision plans with HSA/FSA contributions.
401(k) with 100% company match on first 6% deferral.
Paid time off, flexible PTO for exempt employees, generous PTO for non‑exempt, 11 paid company holidays, and a paid volunteer day.
12 weeks paid parental leave and Maternity Family Planning support.
Equal Opportunity & Non‑Discrimination

Early Warning Services, LLC is an affirmative action and equal opportunity employer. We consider qualified applicants for employment based on ability, potential, and qualifications without regard to race, religion, color, sex, sexual orientation, genetic information, gender identity or expression, age, national origin, ancestry, citizenship, protected veteran or disability status, or any other factor prohibited by law. The company prohibits discrimination on other bases such as medical condition or marital status.

#J-18808-Ljbffr