Admin Support - Sales

Join Our High-Growth Team

If you want to be part of a high-growth team and are an organized individual that can prioritize multiple projects while providing outstanding service to your customers and your team, then this is an opportunity for you!
What You'll Do:

Assist sales teams with internal requests and daily operations, coordinating and communicating effectively with sales personnel and customers via phone and web conferencing, in order to help achieve overarching sales goals.
Pull reports as needed to help with opportunity/territory analysis
Provide updates on content and support interactions, run order processes, and assist faculty with desk copies and resource support.
Use clear, concise, and professional communication to establish and maintain relationships with individuals, internally and externally
Proactively problem solve for our customers
Provide limited coverage for open positions on the team to ensure the success of the territory
Develop and follow through on daily plans to optimize sales potential for the team
Identify and report trends that could generate content, fresh ideas, or business models for Milady
Escalate and lead reported customer technical issues efficiently, cross-collaborating with sales and technical support to provide updates to internal partners and customers, seeing it through to resolution.
Update and maintain CRM (Salesforce) as needed
Other duties as assigned by management
Skills You Will Need Here:

Associate degree or equivalent experience with a successful record of accomplishment desired; At least two years of successful sales, technical support, customer service, or proven experience preferred
Exceptional written and verbal communication skills; ability to handle multiple initiatives simultaneously; strong time management and problem-solving skills with the ability to communicate next steps clearly
Highly flexible and adaptable to change
Ability to build and maintain strong relationships with key customers
Proficiency with computers and MS Office applications; experience working with digital products and additional applications a plus
Intermediate to Advanced skills with Microsoft Excel and Salesforce preferred
Outstanding organizational and time management skills