Account Director (Design)

Benefits: life insurance, flexible benefit account, long term disability, 401(k).

Posted: July 14, 2026.

Primary Purpose
We are looking for a passionate Account Director who will partner with and ensure the long‑term success of our clients in a brand strategy, packaging, POS and social design environment. The role acts as the strategic business leader and becomes a trusted resource for your portfolio of assigned clients, addressing their business needs and design challenges while liaising between customers and internal cross‑functional teams to ensure timely and successful delivery of our packaging design & strategic solutions.

Accountable For

The Client Relationship, Workflows, Product and the dedicated forecast.

As Defined By

The growth of the business in client satisfaction and relationship, revenue generation (net new and current), contributing margin, successful achievement of identified KPIs, and growth of both direct and indirect teams.

General Overview
Your business brain is balanced with your creative brain. You celebrate a perfectionist lens for business, brand stewardship, creative design and design adaptation, all backed by strategic acumen. You understand the role design thinking plays in consumer conversion and the impact of great packaging and POS.

Responsibilities

Get immersed in the exciting, fast‑paced Marks Design Culture and present our strategic solutions to clients.

Oversee all marketing and design needs for client portfolio – including Brand Strategy, Packaging, POS, Digital and Social.

Develop trusted advisor relationships with key accounts and customer stakeholders.

Lead account and project teams, and day‑to‑day creative outputs.

Apply insights to creative, effectively present and communicate layouts to clients.

Multi‑task and problem‑solve on a daily basis.

Provide strategic direction/rationale and quality check on all design work to ensure high standards are met, error‑free.

Lead project kick‑offs, brainstorming sessions, and client meetings, ensuring smooth workflow in conjunction with all team members.

Write briefs in conjunction with the client, align on design objectives and design intent.

Recommend improvements in the design process and resource utilization to optimize efficiencies.

Act as first point of escalation and responsibility to the Marks Design Team.

Provide proposals, estimates and SOWs based on client brief, adjusting for scope changes and presenting to client for alignment.

Invoice projects in a timely manner.

Forecast and track key account metrics.

Communicate progress of monthly/quarterly initiatives to internal and external stakeholders.

May be expected to collaborate on site in New Jersey to meet with clients and key stakeholders.

Proactively identify opportunities, build trusted client relationships, and align cross‑functional teams.

Success In The Role
Success in this role is achieved by consistently managing, overseeing and working against the clients' growth priorities, upholding the Marks Design Pillar Standard of Excellence, managing multiple priorities with internal and external clients, and making sound decisions to move the business forward.

Education & Experience Requirements

Bachelor's degree in Marketing, Business Administration, Graphic Management Services or Design.

Minimum 7+ years of experience in brand stewardship and account management.

Minimum 4 years of experience working with clients on brand strategy, creative design and design adaptation all in relation to packaging.

Minimum 4 years of experience in visual communication.

Proficient using PC platform and Mac OS, Microsoft Word, Excel, and PowerPoint (or Keynote).

Ideal Candidate Will Possess

Experience in account management in the packaging design environment.

Motivated problem‑solver with an appetite for growth in a fast‑moving, industry‑defining business and team.

Positive, proactive attitude towards opportunities and potential problems.

Excitement and motivation to work on some of the most recognizable brands in North America.

Proven ability to communicate, present and influence credibly and effectively at all levels, including executive and C‑level.

Superior written and interpersonal communication skills that can flex and navigate easily across multiple clients and project teams.

Curious nature and commitment to continuous learning.

Experience managing/mentoring account team members and project managers.

Ability to evaluate design effectiveness and brand performance across all media types.

Thorough understanding of the creative process.

Approachable with a desire to foster and maintain relationships within the organization.

Valid passport and ability to travel to the US.

Integrated marketing and digital/e‑commerce experience.

Global CPG and/or healthcare/wellness experience preferred.

About Propelis
Propelis is a portfolio of global marketing services and technology companies with over 150 years of combined legacy, 2,000+ clients, 9,000 employees, and operations across 30 countries.

EEO Statement
We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We strive to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

Compensation
The U.S. pay range for this position is $95,000 USD – $105,000 USD annually. Compensation is determined based on location, experience, and other job‑related factors.

Benefits
Group benefits include health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account, short/long term disability, and 401(k). A flexible benefit account is also available.

For more information visit: Marks: www.MakeMarks.com; Propelis: www.Propelis.com

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