Communications and Community Engagement Specialist

Introduction
Do you want to join an organization that invests in you as a Communications and Community Engagement Specialist? At HCA, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits
At HCA, we want to ensure your needs are met. We offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

Medical, Dental, Vision, Life Insurance and Flexible Spending

Paid Time Off (PTO) and Personal Leave

401K (100% annual match - 3% to 9% of pay based on years of service)

Academic Assistance and Reimbursements for Tuition and Student Loans

Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.

Home, Auto, and Pet Insurance

Employee Stock Purchase Program (ESPP)

Short Term & Long Term Disability coverage

Adoption Assistance

Legal Benefits and lots more!

Job Summary And Qualifications
The Facility Specialist Communications and Community Engagement is an extension of the Division Marketing and Corporate Affairs team working onsite at local hospitals to support promotion of the HCA Healthcare family of brands, as well as the division’s growth agenda. The position reports directly to the Facility Director/Manager Communications and Community Engagement with a dotted-line reporting relationship to the hospital CEO.

The facility specialist supports the execution of communications and community engagement plans for the hospital’s local market, and supports marketing efforts in alignment with division and corporate/group-developed objectives, strategies and tactics for marketing and corporate affairs. Keeping current in terms of community needs, issues and opportunities relevant to the organization, the specialist supports with collaboration and execution of community engagement activities and serves as part of the lead hospital communicator team.

What you will do in this role
Communications

Supports all communications, public relations and community engagement activities under the direction of the Facility Communications and Community Engagement Director/Manager.

Helps manage onsite crisis communication efforts as needed.

Provides outstanding and timely customer service. Develops and maintains positive working relationships with facility administration, directors, staff, and physicians.

Stays abreast of hospital news, trends, services, and objectives.

Contributes to development of materials needed in print, online, digital, video, blog and web.

Community Engagement

Help facilitate community and customer engagement to heighten our positive reputation within the community.

Supports coordination of events and programs in coordination with the Division and hospital goals and designed to raise awareness of the submarket’s capabilities and strengths.

Supports colleague community engagement including giving campaigns for community and our HCA Hope Fund, volunteering, board service in collaboration with Human Resources.

Marketing

Assists in providing facility insights to feed division/regional marketing plans, including access to service line leaders, subject matter experts and other key leaders.

Supports execution of local brand management activities.

Coordinates local marketing and brand strategies in partnership with Division team.

Partner with the Marketing Services Organization to develop content (includes web and social content) and manage hospital collateral items such as fliers, brochures, rack cards, etc.

Qualifications

Bachelor’s degree required

1+ years of experience in a related position/field

Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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