Customer Experience Specialist – Auto Collision

Caliber Collision in Ferndale, MI is seeking a Customer Service Consultant to greet customers, assess needs, and guide them through repairs. You will support Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging transportation, and preparing paperwork while maintaining effective communication with customers and vendors.
Ideal candidates have 2+ years in customer-facing roles, a valid driver’s license, and a passion for learning the collision industry.

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