Director - Customer Experience & Operations

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning opportunities that help you grow.

Pay Range: -

Team Member (Customer Service) Responsibilities:

Make and prepare guest orders with accuracy and efficiency

Provide a top‑notch guest experience that includes friendly interactions, hot & fresh meals and a commitment to cleanliness

Contribute to the overall positive and collaborative family environment

Success Factors:

Flexible work hours and punctual attendance

A smile and enthusiasm are required when waiting on guests

Some heavy lifting may be required (range 25-50 pounds)

Extended standing

Hearing in normal range must be present due to auditory alarms for some cooking equipment

Cash handling and counting may be required

Reading of menus, manuals and training aids required

Manual dexterity in packing food containers and cleaning

Ability to work with others in somewhat confined space

Maintaining safety around high temperature equipment, boiling water and hot shortening

Capable of maintaining the confidentiality of Company operating procedures and operating results

Additional Info:

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation any time by contacting the location nearest you.

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