Sales and project coordinator in New York City

Overview
Artemest is looking for a sales and project coordinator to join its team in New York City.

Artemest is a company specialising in Italian craftsmanship and contemporary design with over 1,000 of Italy’s finest artisans and brands. With offices in Milan, Bologna, London, Dubai, Miami and New York, Artemest serves private clients, interior designers and large-scale development projects across the globe. Founded in 2015 by the shared vision of CEO Marco Credendino and creative director Ippolita Rostagno, Artemest’s mission is to share the beauty and uniqueness of Italian craftsmanship with the world.

Artemest is seeking a sales and project coordinator to join our New York team in a key, client-facing role at the heart of our US growth. Working closely with our account managers, you’ll help win new business, preparing quotes and managing custom requests with our Milan headquarters team, and then see every project through to flawless execution, coordinating closely with the headquarters’ operations team. This role is the connective thread between the client, the account manager, and headquarters, making sure nothing falls through the cracks.

This is a high-visibility role for someone with an entrepreneurial mindset who thrives in a fast-growing, fast-moving business. At Artemest, we believe strong, well-cared-for client relationships are what drive sustainable growth, and this role is central to building them.

Based in our New York office and gallery, you’ll work closely with the account managers and the vice president of the USA team, with regular contact with headquarters order management, operations and production teams in Milan.

Responsibilities

Support account managers in winning new client projects, preparing quotes, proposals and specifications with Milan headquarters

Manage custom and bespoke client requests directly with Milan’s product teams, from feasibility through final specification

Manage inbound project requests in the CRM, following up promptly to convert opportunities into orders

Convert approved quotes into confirmed, accurately documented orders

Serve as clients’ primary point of contact, building the trust and responsiveness that keeps them coming back

Coordinate closely with headquarters’ operations and logistics teams to ensure flawless execution, not by managing post-sale operations directly, but by keeping the client, account manager, and headquarters aligned throughout

Track orders through delivery and installation, flagging and resolving delays with headquarters before they reach the client

Keep CRM and project trackers accurate and current for full visibility across US and Italian teams

Support account managers with client presentations, proposals and meeting prep

Represent Artemest at design events and industry gatherings as a brand ambassador

Look for ways to improve how the New York hub operates as we scale

Coordinate with the Miami and Los Angeles coordinators on multi-region projects for consistent execution

Qualifications

Bachelor’s degree in Interior Design, Business, Architecture, or a related field (or equivalent experience)

Over two years of experience in project coordination, order management or client-facing support, ideally in design, interiors or luxury goods

An entrepreneurial, roll-up-your-sleeves mindset suited to a fast-growing, fast-changing business

Strong organisational skills and the ability to manage multiple open orders and deadlines at once

Excellent written and verbal communication skills; confidence liaising with clients and international HQ teams

High attention to detail, particularly around pricing, customisation and order accuracy

Proficiency with CRM and project management tools

Based in New York and able to work on-site at the gallery

Genuine passion for Italian craftsmanship, design and the luxury interiors market

Why join us?

A high-visibility role in Artemest’s flagship U.S. market, working alongside senior Account Managers and leadership

The chance to shape how clients experience Artemest, with visible impact on our growth

Direct exposure to Milan HQ, top-tier designers, and large-scale luxury projects

Real room to grow as part of a scaling company

A collaborative, international team

We are committed to fostering an inclusive workplace for everyone. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

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