Commercial Manager - Kansas City, KS

Commercial Manager – Kansas City, KS
Salary: $55,000–$70,000 + Bonus + Benefits

We are partnering with a leading family entertainment and attractions business that is looking for a Commercial Manager to join its leadership team in Kansas City, KS.

This is an exciting opportunity for a hands‑on leader who enjoys delivering exceptional guest experiences while driving commercial performance. You'll oversee admissions, retail, and food & beverage operations, leading a team and working closely with the General Manager to maximize revenue, improve the guest experience, and ensure smooth day‑to‑day operations.

What You'll Do

Lead the day‑to‑day operation of admissions, retail, and food & beverage, ensuring an outstanding guest experience

Drive sales through merchandising, promotions, upselling, and other commercial initiatives

Recruit, coach, and develop your team while fostering a positive, high‑performing culture

Manage labour scheduling, inventory, and stock control to maximize efficiency and profitability

Partner with senior leadership to review performance, identify opportunities, and implement operational improvements

Ensure high standards of guest service, health & safety, and operational compliance are maintained

About You

Proven leadership experience within hospitality, retail, entertainment, attractions, or another customer‑facing environment

Strong commercial mindset with a track record of driving sales and operational performance

Passionate about delivering exceptional guest experiences and developing high‑performing teams

Excellent communication, coaching, and people management skills

Highly organized with the ability to manage multiple priorities in a fast‑paced environment

Flexible to work weekends, holidays, and varying shifts as required

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