Director - IT Vendor Management

Position Details
Type of Hire: Experienced (relevant combo of work and education)

Education Desired: Bachelor's Degree

Position Type: Full time

Job Summary
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you – Are you FIS?

About the Role

Lead enterprise vendor strategy and governance across FIS’s global third‑party IT Services and Contingent Labor ecosystem, including Two Primary World Class Services Suppliers

Establish and scale a best‑in‑class Vendor Management capability to drive value realization, risk management, and supplier‑led innovation

Act as a key leader in FIS’s digital transformation agenda, evolving vendor management into a strategic partner capability

Own vendor transitions and transformation programs to ensure continuity, stability, and optimized service delivery

What You Will Be Doing

Define and implement enterprise vendor governance aligned with FIS’s technology and business strategy

Lead executive‑level vendor relationships and governance forums (QBRs, steering committees)

Drive KPI, SLA, and XLA performance management using data‑driven dashboards and scorecards

Partner with Procurement and Finance on contract strategy, cost optimization, and commercial governance

Define FIS’s commercial and supplier governance strategy for the use of AI in outsourced services, and contingent labor

Lead vendor transitions which include onboarding, offboarding, and vendor‑to‑vendor migrations

Oversee vendor service delivery across infrastructure, help desk, application development, and operations

Ensure compliance with regulatory standards, and internal policies

Lead FIS’s contingent labor program, including worker onboarding/offboarding, VMS application, MSP provider, and policies, procedures, and governance

Drive innovation initiatives (automation, AI, transformation) with measurable ROI

Oversee external labor strategy and supplier management systems

Required Qualifications

10+ years of experience in vendor management, sourcing, or outsourcing, primarily in IT Services and Contingent Labor

Deep understanding of contingent labor programs, MSP models, and VMS tools (Beeline, etc.)

Proven leadership of global vendor management or partner management functions

Experience managing large‑scale infrastructure outsourcing providers and Tier 1 technology vendors

Demonstrated success in vendor transitions and transformation programs

Deep expertise in governance, SLAs/KPIs, contract management, and financial oversight

Strong knowledge of vendor risk management, compliance, and vendor performance management

Executive presence with ability to influence senior leadership

Strong financial and analytical capabilities

Bachelor’s degree in business administration and supply chain management

Must be willing and able to travel up to 25%, including domestic travel within the United States and international travel to India as business needs require

Preferred Qualifications

Relevant Certifications such as Certified Professional in Supplier Management (CPSM), or equivalent

Master’s Degree

Benefits

Flexible and creative work environment

Diverse and collaborative atmosphere

Professional and personal development resources

Opportunities to volunteer and support charities

Competitive salary and benefits

Compensation
The pay range for this full‑time position is $161,050 – $273,790. This range reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job‑related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

ADA Disclaimer
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.

#J-18808-Ljbffr