Director of Sales

Job Description

Assists with preparing the Annual Sales Plan and Budgets

Develops, implements, maximizes, monitors and evaluates objectives, business strategies and activities of the Sales Department to exceed forecasted revenue figures in all hotel-related revenue streams

Manages Sales Division expenses in line with the annual budget

Participates in trade shows and promotional events to develop new markets, by identifying prospective customers

Responsible to control all key account annual contract processing, based on rate negotiation (to support the annual rate growth) – negotiates with decision makers/confirm with General Manager and/or Director, Sales & Marketing – based on volume (hotel’s top productive accounts)

Monitors daily reservations pick‑up patterns to maximize occupancy and revenue increase yields

Reviews and monitors company accounts room nightly production reports, to ensure that all sales objectives related to monthly revenue budgets, are achieved

Conducts Sales meetings with the team, as well as lead the monthly Strategy meeting, including forecast management

Adheres to the brand’s overall vision and hotel policies and procedures

Develops an organized, motivated and cohesive Sales team through strong leadership

Drives the Sales effectiveness of the hotel and Sales Team

Monitors weekly sales activities to ensure individual sales calls objectives are achieved

Provides ongoing direction and implements training programs for the team

Works in harmony and synergy with all Senior Executives in the hotel and Corporate Headquarter team

Qualifications

Expert understanding of and well‑developed skills in sales, partnerships, and business development, including identifying leads, building relationships, storytelling, negotiating, closing, and account management

Proven track record of building new business relationships and signing significant deals

Comfortable and capable with both developing and executing strategy with the team

Creative, flexible and solution‑oriented

Results‑driven, with an ability to execute independently

Natural leader who inspires and motivates the entire team

Comfortable presenting to Senior Leadership with interpersonal communication skills

Experience with luxury or global brand is an advantage

Analytical, proactive and innovative mind

Detail‑oriented and highly reliable in thorough execution and follow‑through

High integrity and ability to keep confidentiality

Previous Sales leadership experience required

Must have experience working for luxury hotel brands

Strong experience or adaptable training in the use of MS Office (Word, Excel, Outlook & PowerPoint) software and other automated systems, and PCs

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

All your information will be kept confidential according to EEO guidelines.

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