Field Sales Operations Director

Field Sales Operations Director
Location: DC Metro Area, closest office Reston, VA; open to Remote based East coast, central region.

As a Field Sales Operations Director, you will operate as a highly tactical, hands‑on individual contributor focused on delivering accurate sales data, forecasting, and operational execution across the field sales organization. This role is centered on owning Salesforce‑driven processes, ensuring data integrity, and producing reliable, business‑critical sales metrics that leadership can trust.

What you will do
Sales Data Accuracy & Integrity

Own the accuracy of sales data within Salesforce (SFDC); ensure pipeline, forecast, and account data are complete, clean, and reliable.

Identify and resolve data inconsistencies, enforce data governance standards, and drive adoption of best practices across the sales team.

Salesforce Ownership & Process Execution

Act as the primary owner of Salesforce processes supporting forecasting, pipeline management, and opportunity tracking.

Ensure consistent usage of Salesforce across the field, including opportunity hygiene, stage progression, and data quality standards.

Forecasting & Pipeline Management

Own weekly, monthly, and quarterly forecasting processes for Americas and Federal.

Drive forecast accuracy and predictability, ensuring leadership has a clear and reliable view of the business.

Analyze pipeline health, coverage, and risk to support informed decision‑making.

Reporting & Analytics

Deliver accurate, timely reporting and dashboards that provide actionable insights to sales leadership.

Build and maintain standardized reports and support ad‑hoc analysis with a strong focus on data credibility and consistency.

Sales Operations Execution

Execute core sales operations processes including quota tracking, territory alignment support, and operational cadence management.

Support account and opportunity reviews with data‑driven insights and clear reporting.

Process Discipline & Continuous Improvement

Improve and document sales processes to increase efficiency and reduce variability.

Drive adherence to standardized workflows with a focus on scalability and operational rigor.

What makes you an ideal candidate

12+ years of experience in Sales Operations, Revenue Operations, or Sales Analytics in a B2B technology environment.

Deep, hands‑on expertise in Salesforce (SFDC) – pipeline management, reporting, and data governance.

Deep understanding of CRM systems and sales processes (Clari, Quip) to enable and scale new and existing workflows.

Proven track record of delivering highly accurate forecasting, reporting, and sales metrics.

Strong analytical skills with the ability to translate data into clear, actionable insights.

Advanced proficiency with Microsoft Office; expert‑level Excel skills required, with the ability to build executive‑level presentations.

Detail‑oriented with a strong focus on data accuracy, consistency, and operational execution.

Experience supporting field sales teams in a fast‑paced, execution‑driven environment.

Demonstrated ability to operate as a hands‑on individual contributor (not a strategic or partnership‑focused role).

What we offer
Our employee benefits include flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives. Global employee wellness programs support the physical, emotional, and financial well‑being of our employees. Benefits & perks vary by country.

About Riverbed
Riverbed has a 20‑year history of innovation, helping customers deliver secure, seamless digital experiences and accelerate enterprise performance. We are customer‑first, operating with urgency to solve real problems and earn trust every day.

Equal Employment Opportunity
Riverbed is an equal employment opportunity/affirmative action employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth, sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by applicable federal, state and local laws.

#J-18808-Ljbffr