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Customer Success Strategist (1-Year Contract)

John Wiley & Sons Inc. · New York, NY, USA ·

Pay:
46.000 - 64.000
Job type:
Contract

Wiley is seeking an Associate Manager, Customer Success for a fixed-term 1-year contract in the United States (Pennsylvania). The role focuses on delivering specialized customer success programs, optimizing the customer journey, and driving customer satisfaction and growth.
You will manage onboarding initiatives, engagement activities, and reporting, while collaborating with sales and internal teams to ensure alignment and successful outcomes.

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