Joybird Design Sales Associate - Part Time

Job Summary

This position is responsible for driving sales in Joybird's showrooms. As a member of Joybird's Retail Sales team, this role focuses on delivering the best possible overall customer experience.
Job Description – Key Responsibilities

Open and close the store, manage store keys and alarm codes.
Perform daily sales reporting to retail leadership.
Oversee the sales floor during high volume periods, support the sales team, and supervise to ensure financial goals are met and associates provide excellent service to guests.
Act as a Lead Sales Associate, serving as a role model for sales generation and customer service.
Maintain showroom design and visual standards using merchandising guidelines.
Maximize sales by growing and maintaining a strong client base, including personal client book development and client follow‑up outreach.
Assist leadership in creating programs and initiatives to improve customer experience.
Communicate customer needs and feedback to product, marketing, and technology teams.
Listen and acknowledge customer feedback, empathize, and present the best possible solution.
Scope & Impact

This role supports retail store financial performance. Locations currently have annual targets between $5‑8M in annual sales.
Minimum Requirements

2+ years retail sales experience; shift supervision experience preferred.
Strong interpersonal and customer service skills.
No travel required.
Availability to work a flexible schedule including mornings, evenings, weekends, and holidays.
Preferred Requirements

Passion for driving the customer service experience.
As a Key Holder, exhibit managerial aptitude.
Knowledge of the furniture industry a plus.
Ability to work independently and collaboratively in a team setting.
Proficiency with Mac operating systems and Microsoft Office.
Strong leadership, written, and verbal communication skills.
Supervisory Responsibilities

No direct reports, but responsible for managing situations when the SLS and ASL are not available. May serve as a mentor for part‑time designers.
Physical Demands / Work Environment

Must routinely move objects weighing over 50 pounds and understand safety requirements.
Compensation

Base Compensation Range: $18 – $22 per hour.
Commission & Bonus: Earn more with uncapped commission on written sales—2% on all sales.
Monthly bonus opportunity of $500 based on meeting specific individual sales goals.
Weekly Hours

25 hours per week.
Benefits for Employees in the US

Medical, Vision, Dental, and Basic Life Insurance.
401(k) retirement plan with company match of up to 6%.
Paid time off: 9‑11 paid holidays each year, two weeks' prorated vacation as a new hire, and personal time or state‑mandated sick time.
Additional Information

For more details, visit: https://learn.bswift.com/la-z-boy

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