Senior Account Manager

Overview King Risk Partners, LLC is growing and seeking an exceptional individual to join our team as a Personal Lines Account Manager. This position is based in Washington, NC and requires Monday–Friday, 8:30 am–5:00 pm. The Account Manager is a client-focused insurance professional responsible for managing and servicing a portfolio of Commercial Lines Property and Casualty accounts. This role partners closely with Client Advisors, carriers, and internal teams to ensure accurate policy execution, timely renewals, and high-quality client service. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced, collaborative environment while delivering exceptional service and advocacy to clients.
Responsibilities Manage a complex book of Property & Casualty business, including large, multi-state, or specialty-focused accounts.
Lead and execute all new business, renewal, endorsement, and cancellation workflows with precision and within established timelines.
Oversee and proactively manage renewal strategies, collaborating with Client Advisors on marketing approaches, coverage design, and negotiation tactics.
Serve as a technical expert, providing guidance on coverage interpretation, carrier requirements, underwriting considerations, and best practices.
Conduct advanced risk and exposure analysis, including loss-run evaluation, trend identification, and coverage recommendations.
Prepare and review applications, supplemental forms, and underwriting submissions to ensure accuracy and completeness.
Market accounts to carriers, perform online rating, coordinate negotiations, and secure competitive terms aligned with client needs.
Bind coverage in compliance with carrier authority and ensure all subjectivities are satisfied.
Review issued policies for accuracy and coordinate corrections while maintaining quality control standards.
Build and maintain strong client relationships through proactive communication, responsiveness, and strategic support.
Stay informed on industry trends, market conditions, carrier appetite, and regulatory updates to advise clients and internal stakeholders.
Assist in mentoring and supporting Account Managers and Account Assistants as needed.
Contribute to departmental initiatives, process improvements, and team success.
Perform other duties as assigned.
Qualifications Expert knowledge of Commercial Lines Property & Casualty products, coverages, and regulations.
Strong analytical and decision-making skills with the ability to handle escalated or complex issues.
Exceptional client service and relationship-management skills, with executive-level professionalism.
Advanced organizational and time-management abilities, capable of coordinating high-volume and high-complexity work.
Strong written and verbal communication skills, including the ability to explain complex concepts clearly.
Ability to collaborate effectively with internal teams, carriers, and clients.
High degree of integrity, accountability, and leadership presence.
Insurance designations (CISR, CIC, ARM, CPCU, etc.) strongly preferred.
Active Property & Casualty insurance license (required).
Education and Experience Minimum of 5–8 years of insurance experience, with demonstrated success in managing complex accounts.
High school diploma or GED required; college degree strongly preferred.
Professional insurance designations (CIC, CRM, CPCU, or equivalent) preferred.
Previous experience mentoring or supporting junior team members strongly preferred.
Physical Requirements Ability to perform essential job functions in compliance with applicable federal, state, and local regulations.
Ability to maintain regular and punctual attendance.
Ability to communicate clearly via phone, video, and in-person.
Occasional lifting of materials up to 10 pounds.
What We Offer Medical Insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Short-Term Disability (employer paid)
Long-Term Disability (employer paid)
Life Insurance
Employee Assistance Program
Generous PTO Policy
Tuition Reimbursement
Employee Referral Program
Growth and advancement opportunities
Equal Opportunity Employer King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Join us in making a difference in the insurance industry.

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