Director, Customer Insights & Engagement — Thoracic

Bristol Myers Squibb seeks a Director, Customer Insights & Engagement to lead analytics and market research for the US Thoracic team. You will drive end-to-end analytics, partner with Brand Leads, Sales, Finance, Medical, and Access to shape go-to-market plans, and build dashboards to guide decisions.
The role emphasizes innovation in analytics, adoption of AI/ML, and leadership in reporting and governance. This is a senior, strategic position based in Princeton, NJ.

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