Program Coordinator (Human Services)

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Position Note: Remote work is not available for this position; on‑site attendance is required.
You become a vital part of the world’s largest humanitarian network. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
 
You join a community that respects who you are away from work as much as what you do while at work.
The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Relocation assistance is only available for current employees within a 50-mile radius within the division.
Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Support the delivery of International Services programs and services. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.
Relationship Management and Community Outreach : Serves as the “face” of the Red Cross at assigned location. 
Builds strong relationships with military leadership, key organizations, and community leaders.
Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions
Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross Mission and service.
Volunteer Management : Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages Volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources.
Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services.
Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers within the local footprint.
Service Delivery Management : Ensures the consistent delivery of SAF and IS U.Provides supervision of volunteer Service Delivery staff.
Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support. 
Ensures community outreach, to include command meetings and education briefings, presentations, or workshops
Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.Manages support services to military members and their families to include family follow-up information and referrals, and other related services. 
Provides support for the emergency communications center with local information, as appropriate.
Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.
Financial and Reporting Management : Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; 5 years minimum related experience in program management or related field is required. 
~ Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings)
In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. 
Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.
Maintain all medical and security requirements
Engage in annual deployment familiarization program to include trainings and meetings
When activated to deploy, participate in additional trainings and meetings to prepare for deployment
Must be able to obtain a secret security clearance and a no-fee U.S. passport.
Worldwide mobility is a condition of employment and an essential function of this position.
Must meet strict medical and physical requirements, including immunizations required by the U.Periodically accompanies the military on deployments.
Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.
Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.
Familiarity with military culture, regulations and protocol.
Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• Disability and Insurance: Short + Long Term
• The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
 
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.