Homeowner Relationship Manager

Overview

New Concepts Management Group is currently seeking candidates for our Homeowner Relationship Manager position. The Homeowner Relationship Manager is the frontline customer support for our business, focusing on aiding our clients and working alongside our Property Management teams. We are a small, local business with an incredible team culture.
We offer a solid benefits package which includes health, dental, vision, employer premium contribution, health savings account, employer paid life and disability insurance, and 401k matching.
Responsibilities and Duties

Providing excellent customer service to homeowners via phone, email, and homeowner portal. This includes providing balance and payment information, homeowner portal assistance, entering work order information, as well as answering general questions regarding the HOAs and their Rules and Regulations.
Intermittent front desk duties
Other duties as assigned
Qualifications and Skills

Positive energy and love of teamwork
Excellent oral and written communication skills
Experience with Microsoft Office, especially Outlook, Word, and Excel
Strong work ethic, reliability, and organizational skills
Customer Service experience strongly preferred
Ability to work with a wide range of people of diverse backgrounds
Ability prioritize independently
Passion for learning, fun, and being part of an amazing team
Requirements

Reliable Transportation
Authorized to work in the US
Willing to undergo background check in accordance with state law
Job Details

Location: 5707 Excelsior Blvd, Saint Louis Park, MN 55416, United States
Base Pay: $20.00 - $20.00 / Hour
Job Category: Customer Service, Receptionist, Administrative Support
Employee Type: Full Time
Required Degree: High School
Manage Others: No
Contact Information

Name: Kari Kisor
Phone: 952-224-2663

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