Operation Manager

Overview

Newrest is hiring OPERATIONS MANAGER. Joining Newrest means every day is different, every day is a new challenge. You are passionate about culinary food, driven by operational excellence, achievement of objectives, and the rationalization of costs, processes, and organization. You are continually seeking improvement and an international career within the group.
Responsibilities

Leadership and Management

Infuse the Newrest culture throughout the facility through the managers and by example
Hold managers accountable for meeting expectations and KPI's
Mentor and coach managers as needed to ensure performance and adherence to policy and culture
Train, coach and mentor managers and other direct reports to provide a strong talent bench for succession planning and career advancement within the unit and other units throughout the country
Ensure that all policies and procedures are followed by Newrest and client requirements
Communicate effectively with all crew members and team members
Hold team members accountable for all expectations
Operations/Logistics

Fully responsible for the operations of the entire unit, including production, logistics, supply, safety, quality, personnel and customer service
Ensure that all quality and safety procedures and programs are adhered to by everyone
Ensure that all catering needs are met in a timely manner
Meet all KPI's according to customer requirements and KPI standards
Properly plan and foresee issues that may cause delays in timely arrival, poor quality, or safety hazards
Develop and implement operating methods and procedures designed to eliminate operating problems and improve product quality
Finance

Stay within proposed budget for all items
Drive improvements in productivity, cost reduction, plant output, capacity and waste while continuing to deliver quality products complete and on-time to the customer
Quality and Safety

Ensure that all processes conform to the customer and Newrest specifications
Comply at all times with good hygiene and manufacturing practices (eg, HACCP, FIFO)
Investigate and complete incidents/accidents documentation
Enforce safety processes and legal requirements for all processes
Human Resources

Evaluate talent of team members and drive actions to address performance issues and/or behavioral concerns
Enhance employee morale by driving commitment and establishing an environment of trust and respect
Handle employee and management concerns and escalate concerns to the HR department
Benefits

Medical, Dental, and Vision Insurance
Company Paid Life Insurance
401(k) with Company Match
Paid Time Off
Holiday Pay
Paid Parental Leave
Annual Bonus
Job Type: Full-time
Benefits (additional)

401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

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