Marketing & Communications Coordinator

Overview
Big Brothers Big Sisters of East Central Wisconsin is a youth mentoring organization dedicated to creating strong, enduring one-to-one relationships that help children facing adversity thrive. Serving youth ages 6 through 14 in Calumet, Outagamie, Waupaca, and Winnebago Counties, the organization offers both community-based and school-based mentoring programs. These programs connect children, many from single-parent, low-income, or justice-impacted families, with carefully screened mentors and provide ongoing professional support to all matches. With proven impact and deep community involvement, Big Brothers Big Sisters relies on local support to sustain and grow its services. The organization is committed to helping young people reach their full potential, often supporting them through high school graduation.

Position Summary

The Marketing & Communications Coordinator supports the organization\'s marketing, communications, volunteer recruitment, fundraising, and community engagement efforts. This position is responsible for coordinating communication initiatives, creating content, maintaining brand consistency, managing digital communications, and supporting organizational outreach efforts that increase awareness of the organization\'s mission and impact.

Responsibilities
Marketing & Communications Coordination

Coordinate implementation of the organization\'s marketing and communications plan

Create and distribute marketing and communication materials for programs, fundraising initiatives, events, and community outreach

Maintain brand consistency across organizational communications and materials

Draft newsletters, press releases, promotional materials, and community communications

Assist with media relations activities and community awareness efforts

Track communication metrics and prepare reports on engagement and performance

Coordinate production of printed and digital marketing materials

Organizational Communications

Develop content for annual reports, donor communications, impact stories, newsletters, and fundraising campaigns

Gather program information, participant stories, volunteer experiences, and organizational outcomes to support communication efforts

Assist with internal and external communication initiatives

Support event promotion and community engagement activities

Update organizational marketing materials as needed

Assist with volunteer recruitment and donor stewardship communications

Digital Marketing & Content Management

Manage and maintain content on the organization\'s website and social media platforms

Create, schedule, and monitor social media content

Assist with email marketing campaigns and digital outreach efforts

Monitor social media activity and engagement

Track website, email, and social media analytics and provide recommendations for improvement

Create basic graphic design materials using approved brand standards

Coordinate photography and video content for organizational use

Team & Organizational Support

Collaborate with program and development staff on marketing and communication projects

Assist with special events, fundraising campaigns, and community outreach activities

Provide administrative support related to marketing and communications activities

Support community presentations and outreach initiatives as assigned

Qualifications

Bachelor’s degree in marketing or related field preferred

Two years of professional experience in marketing, design, and communications

Strong organizational, interpersonal, and communication skills

Proven ability to manage multiple projects, prioritize tasks, and meet deadlines

Passion for youth mentoring and commitment to the mission of Big Brothers Big Sisters

Critical Skills & Knowledge

Demonstrated ability to meet deadlines

High attention to detail and sense of urgency to drive toward project accuracy and completion

Demonstrated experience with Microsoft Office, Publisher and Adobe Cloud

Experience with website development/maintenance, proficient use of social media and familiarity with web-based programs for communications

Other Requirements

Valid driver’s license and access to reliable transportation

Must pass a criminal background check

Availability to work occasional evenings and weekends for events and community engagement

Compensation
The compensation for this full-time position (32 hours/week) is competitive and commensurate with experience. Benefits include health insurance, dental insurance, vacation, holidays, wellness days, a 401k retirement account, and an Employee Assistance Plan.

Equal Employment Opportunity
Big Brothers Big Sisters is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability, or veteran status.

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