Client Engagement Strategist

Overview
Pointcore serves the healthcare industry through proven excellence in key services that enable patient care including technology services (application, IT, network and cybersecurity), healthcare technology management (HTM) services, supply chain, facilities management and construction, and business services. As an extension of OSF HealthCare, Pointcore leverages decades of experience serving hospitals and health systems of all sizes to extend resources, share cost and utilize common infrastructure with external clients, all to the benefit of patients. The Client Engagement Strategist at Pointcore, Inc. drives demand generation and revenue growth through proactive, multi-channel outreach and sales enablement initiatives. Serving as a connector between client needs and internal capabilities, this role engages prospective and existing clients with value-focused conversations, needs assessments, and tailored solution positioning. Collaborating closely with marketing and client development teams, the Strategist leverages data-driven insights to optimize campaign performance and pipeline contribution. Responsibilities include qualifying opportunities, supporting proposal development, and contributing to business case creation.

This role is eligible for a variable compensation plan tied to sales-related outcomes.

Responsibilities

Drive demand generation and revenue growth through proactive, multi-channel outreach and sales enablement initiatives.

Engage prospective and existing clients with value-focused conversations, needs assessments, and tailored solution positioning.

Qualify opportunities, support proposal development, and contribute to business case creation.

Collaborate with marketing and client development teams to leverage data-driven insights for campaign performance and pipeline contribution.

Qualifications

REQUIRED QUALIFICATIONS:

Education: Bachelor’s Degree in a relevant field OR High School Diploma/GED with 5 years of progressive experience in client-facing roles, including managing clients and projects, solution positioning, proposal support, or revenue-related initiatives in healthcare or a related industry.

Excellent interpersonal and communication skills.

Solid computer skills, including proficiency with Microsoft software.

Strong analytical and problem-solving skills, with the ability to be detail oriented.

Deep understanding of the healthcare industry, including key trends, regulatory requirements, and challenges faced by large healthcare organizations.

Sales and negotiation skills with the ability to engage and influence.

Ability to clearly articulate complex concepts and manage complex sales cycles to close large deals.

High level of organizational and time management skills.

Proficient in CRM software and sales tools.

PREFERRED QUALIFICATIONS:

Master’s Degree in business, healthcare administration, or a healthcare-related field, or licensure in a health-related field.

Sales experience in the healthcare sector with a proven track record of meeting or exceeding sales targets.

OSF HealthCare is an Equal Opportunity Employer.

#J-18808-Ljbffr