Customer Service Manager: Lead & Elevate a High-Impact Team

Fora Financial LLC is seeking an experienced Customer Service Manager to lead our support team and drive an exceptional customer experience across all touchpoints. You will act as a hands-on leader, coaching a team of representatives and collaborating across departments.
Responsibilities include monitoring key metrics, reporting to senior leadership, and maintaining high service standards. The role requires a strong background in CRM tools, Windows-based operations, and onsite work in New York.

#J-18808-Ljbffr