Web Content Writer - Senior

Only qualified Senior Content Writer - B2B candidates located near Dallas, TX to be considered due to the position requiring an onsite presence.

C2C is not available.

Education

Bachelor's degree in English, communications, journalism, or equivalent experience.

Required Skills, Experience, & Abilities

Mist have eCommerce experience

Portfolio of UX content that demonstrates an understanding of product design processes and showcases content decisions.

3-5 years’ mid-level experience in UX writing or content design for a B2B audience, with some experience managing content projects independently.

2+ years’ experience in content strategy balancing user testing, industry research, and other analytics for marketing and business needs.

3-5 years’ experience writing UX for digital spaces (e.g., e-commerce sales flows, mobile apps, support articles, account management flows).

Exceptional collaboration skills and comfortable guiding stakeholders through customer journeys.

Experience writing or editing microcopy, including error messages, button labels, or status messages.

Strong attention to detail and a knack for communicating complex concepts clearly and concisely.

Desired Skills, Experience, & Abilities

Agile or development cycle experience (1+ year preferred).

Experience with design tools (e.g., Figma, Sketch, or Adobe XD) and project management systems (e.g., Jira, Azure DevOps, or Workfront) a plus.

Experience with conversation design a plus.

Role
B2B The senior content writer will be responsible for writing UX content for the client website including e-commerce, account management, and chat flows for B2B audiences.

This person may also create support content, including customer-facing articles and troubleshooting tools.

The ideal candidate can turn technical and legal jargon into plain English while following our brand voice and accessibility guidelines.

Responsibilities

Take content from concept to publication, implementing digital experience standards and business objectives.

Review and collaborate on design wireframes and comps to deliver the best customer experiences.

Ensure all content follows style guide, editorial, SEO, and accessibility guidelines as well as brand voice and tone.

Support scrum teams and collaborate with designers, product managers, developers, business partners, and legal to regularly release new features.

Only those lawfully authorized to work in the designated country associated with the position will be considered.

Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.

Benefits
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify).

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