Small Business Relationship Manager - Denver, CO

Small Business Relationship Manager

Deliver excellent customer service in alignment with U.S. Bank Core Values while providing comprehensive financial solutions to complex small business clients with annual revenues generally between $500K and $2.5 million, typically not exceeding $5 million.
Responsibilities

Prospect for new small business clients and deepen existing relationships to drive year-over-year revenue growth, loan production, deposits, and broader relationship value.
Conduct discovery conversations to understand each client’s business, goals, financial needs, credit profile, and growth opportunities.
Serve as the primary point of contact for small business clients and recommend appropriate solutions across loans, deposits, cash management, and other core banking products.
Design and structure financial solutions aligned to client objectives, credit standards, portfolio quality expectations, and responsible banking practices.
Manage portfolio performance and credit quality by monitoring market trends, identifying developing risk indicators, and applying sound underwriting judgment.
Partner with underwriting, portfolio management, and internal teams to support timely reporting, responsive portfolio management, and effective client outcomes.
Address client concerns and coordinate across business lines, engaging additional specialists as needed to deliver integrated solutions.
Build relationships in the community, engage with local organizations, and identify business development opportunities that increase visibility and support community impact.
Qualifications

Expert-level consultative selling, financial analysis, and relationship management skills.
Advanced business acumen, underwriting expertise, and product knowledge to deliver sophisticated client solutions.
Strong understanding of banking operations, sales, new business development, customer service and relations, and community relations.
Professionalism and strong working knowledge of applicable lending policies, credit structures, products, services, and regulatory requirements.
Typically a bachelor’s degree or equivalent work experience and three to four years of experience in relationship banking.
Role Expectations and Requirements

Requires National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, maintaining ongoing compliance with all legal and regulatory registration requirements, including a satisfactory criminal and credit record. Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security, and suspicious activity reporting requirements, policies, and procedures. Participates in required corporate and business line training in these areas, follows account opening procedures, and understands internal suspicious activity referral requirements and processes as required for the position. May perform other duties as assigned.
Compensation

Base compensation with eligibility for incentives based on production under the applicable incentive plan.
Travel/field activity: outside prospecting and sales activities in assigned territory 50-70% of the time.
Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Pay Range: $91,620.00 - 111,980.00
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

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