Community Business Development Manager (NorCal / Washington)

Overview

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple idea: that older adults deserve to stay healthy and independent. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a values-driven platform dedicated to improving care for older adults.
Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. We are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.
At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
Candidate will need to be located in Northern California or Washington state
The Job

The role of a Manager, Business Development (aka Community Outreach Business Development Manager) emphasizes close collaboration with the Director of Sales Performance and other Sales Leaders. This position engages with centers of influence to obtain referrals and contributes to membership growth through the development of local area and community-based marketing. The role involves strategic networking in a defined territory and requires some local travel for events. Additionally, the responsibilities of Community Outreach Business Development Manager include implementing top-down initiatives, planning and executing community events, and working closely with the sales team to track lead conversion and ROI for activities. The performance of Community Outreach Business Development Manager is measured based on lead and sales goals, adherence to operational processes, and successful collaboration with the sales team.
You Will

Partner with all sales leaders across channels to maintain a continual pipeline meeting assigned sales/membership growth targets.
Build and strengthen relationships within the local community, including local politicians, senior centers, providers, and other centers of influence. Coordinate community meetings and events in local markets. Represent the company at community, employer, and company-sponsored events to promote awareness and generate leads and sales.
Maintain consistent and effective communication with external stakeholders, elected officials, county and community-based programs, and growth opportunities.
Achieve assigned sales/membership growth targets and track lead and sales conversions.
Develop, implement, and monitor plans focused on lead generation and generating qualified leads that convert into members.
Help build and advance our brand and value propositions.
Analyze major competitor strategies and monitor changing patterns of competition, recommending responses.
Create business cases and/or obtain resources for strategic initiatives.
Adhere to the highest level of compliance requirements.
Ensure effective use of the customer relationship management system.
Adhere to all sales operations processes.
Know all elements of the product portfolio and eligibility guidelines for various election periods.
Travel 50% or more of the time.
Be curious about AI and its power to transform how we operate and serve our members.
Actively support the achievement of SCAN's Vision and Goals.
Other duties as assigned.
Your Qualifications

3+ years of outside sales or outreach experience within the Medicare community.
5+ years of experience in a coordinator role supporting sales teams, or outside sales/outreach within the Medicare community, or an equivalent background.
3+ years of experience with MS Office (Excel, Word, PowerPoint).
Willingness to work some nights and weekends.
Medicare experience strongly preferred.
Experience in business/product network development and/or marketing.
Knowledge of HIPAA regulations and privacy laws.
Effective and professional communication.
Ability to deliver presentations to leadership groups and teams in a cohesive, consistent manner.
Creative solutioning skills, critical thinking, and decision making.
Demonstrated experience working in fast-paced or implementation environments.
What9;s in it for you?

Base Pay: $92,400.00 to $133,671.00 annually
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
11 paid holidays per year, plus 1 additional floating holiday, plus birthday holiday
Excellent 401(k) Retirement Saving Plan with employer match
Robust employee recognition program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day
We are always looking for talented people to join our team. Qualified applicants are encouraged to apply now.
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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