Engagement Manager (Germany), Public Sector

Overview

Scale AI is at the forefront of the AI revolution, helping the U.S. government and allied partners unlock the potential of AI across national security missions. We are building enterprise-grade generative AI solutions and delivering them into operational use cases that matter.
You will

Manage customer relationships from the executive to the end user
Be forward deployed in Germany with customers to scope agentic workflow use cases that Scale's engineering team will build and refine
Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
Lead with a "whatever-it-takes" mentality, proactively identifying customer needs and operator pain points to ensure customer success
Oversee onboarding and successful implementation of customer accounts
Must have

An active TS/SCI clearance
5+ years of work experience in stakeholder management or a customer-facing role delivering enterprise-scale applications/solutions
A track record of structured, analytics-driven problem solving
A basic understanding of GenAI/ML
Excellent verbal and written communication skills
Willingness to initially travel 50% of the time to Germany and ultimately relocate there
Our team and qualifications

10+ years of professional experience, often in a customer-facing technical program management role in industry or government
A technical background (education or professional experience with computer science, economics, statistics, engineering)
A proven track record in B2B client-facing roles and expanding client relationships
Prior experience owning the technical implementation of solutions to the government
Domain expertise in a relevant field (e.g., modeling and simulation, joint planning, intelligence workflows)
Compensation and benefits

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity-based compensation, subject to Board of Director approval. You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
The base salary range for this full-time position in the location of Washington DC is: $191,200 — $291,000 USD
Policy notes

Please note: Our policy requires a 90-day waiting period before reconsidering candidates for the same role to ensure a fair and thorough evaluation of all applicants.
About Scale

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power leading models and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work with industry leaders and government agencies to accelerate AI development.
We strive to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to providing reasonable accommodations to applicants with disabilities. If you need assistance during the application or recruiting process, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision. We collect, retain and use personal data for our professional business purposes in accordance with our privacy policy.

#J-18808-Ljbffr