Virtual Banking Support Specialist I

Alabama One Credit Union is seeking a Contact Center Agent to guide members through banking needs via phone, text, email, online chat, and secure messaging. You will support Digital Banking, Telephone Banking, and card services while leveraging Alabama One tools to resolve issues and ensure a seamless member experience.
The role emphasizes professional communication, multitasking across multiple channels, and a proactive approach to training on AOCU policies and processes.

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