Digital Services Lead

Responsibilities

Partner closely with business leaders to support strategy execution and business model transformation to Software/Services/SaaS

Contribute to long‑term planning (LTP), budgeting, capital optimization, business case development, and project management activities

Leverage KPIs and SaaS‑specific metrics (ARR, NRR, GRR, churn, etc.) to deliver actionable business insights

Enable data‑driven decision‑making through robust financial analysis and performance metrics

Mentor and guide analysts and peers, particularly in software and SaaS financial practices

Lead complex financial analyses, demonstrating deep business understanding and effectively “telling the story” to influence outcomes

Collaborate with Business Partners and Strategy teams to translate business strategy into financial models, one‑pagers, and five‑year plans

Partner with the Strategy team to manage investment planning, initiative spend, and ROI tracking

Prepare financial analyses and oversee Capital Optimizer initiatives, supporting quarterly governance processes

Report and analyze KPIs by providing key inputs, producing reporting outputs, and delivering insights to Business Partners; develop and maintain SaaS P&L views

Drive financial transformation by building tools, capabilities, and processes that support the SaaS business model

Provide financial support for major initiatives, including internal controls, organizational changes, M&A, and post‑merger integration

Requirements

Bachelor ’s or Graduate degree in Business Administration, Finance, or a related discipline, or equivalent professional experience

Typically 10+ years of relevant experience, preferably in financial management, FP&A, accounting, or a related field

Strong understanding of SaaS business models and industry dynamics

Accounting and financial management expertise

Advanced data, financial, and variance analysis skills

Financial modeling and long‑range financial planning

KPI development and performance management

Process improvement and continuous optimization

Profit & Loss (P&L) management

Excellent communication and stakeholder engagement skills

Strong results orientation and execution focus

High learning agility and adaptability in a dynamic environment

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