Marketing Operations Coordinator

We hold our people, our customers, and our brand to the highest standard-because exceptional brands are built by exceptional teams. Our people bring diverse experiences, perspectives, and ideas, united by a shared ambition to challenge convention, elevate our work, and build what's next.
At Boston Proper, we don't follow expectations-we defy them. Our passion and expertise are reflected in every detail, from distinctive design to refined execution, creating product that empowers women to feel confidently bold, unapologetically feminine, and unmistakably powerful.
Guided by The Proper Way, we show up with purpose, curiosity, and accountability as we build brands that empower women who refuse to blend in. Together, we create a culture where ideas are encouraged, achievements are celebrated, and every voice can make an impact.
Marketing Operations Coordinator

You will serve as the operational backbone of our growing marketing department, keeping projects moving, stakeholders aligned, and initiatives on track so our marketing leadership can focus on strategy, growth, and coaching the team. You will sit at the center of a lean, high‑performing marketing team during a period of real growth, working directly alongside senior marketing leaders and having opportunity to take on broader operational ownership as the department scales.
Key Responsibilities

Marketing Operations & Project Coordination

Own the marketing department's project management rhythm—tracking key initiatives, milestones, and deliverables across lifecycle, community, performance, and content teams
Run cross‑functional check‑ins to surface blockers, dependencies, and gaps before they become problems
Support budget documentation and routing, ensuring accuracy and timely processing
Serve as a direct support resource to the Performance Marketing Manager as well as Retention & Lifecycle Manager, Community Manager, etc., helping to manage workload, maintain momentum, and keep execution on track
Direct Mail Execution

Own the end‑to‑end operational workflow for direct mail campaigns—from creative handoff coordination through customer file preparation to printer delivery
Partner with Marketing Analyst, creative and external vendors to ensure every piece lands on time and on brief
Maintain and improve direct mail production timelines, checklists, and vendor relationships
Departmental Planning Support

Help maintain our go‑to‑market planning calendar and ensure key milestones are documented and visible across the team
Assist in the preparation of briefs, recaps, and planning materials
Identify process gaps and propose solutions as the department grows
Experience / Requirements

2+ years of experience in marketing, operations, project management, or a related field
Strong organizational skills with an instinct for keeping things moving
Comfortable working cross‑functionally and communicating up and across the organization
Curious about how marketing works holistically—not just one channel or function
Proactive by nature—spots problems before being asked and brings solutions
Experience with or interest in direct mail, CRM tools, or marketing platforms is a plus
Ambition to grow—this role is designed to expand with you
Highly organized with strong attention to detail
Ability to juggle multiple deadlines without missing a beat
Company Benefits

401k with company match
Competitive Medical, Dental, Vision and Life/ADD Insurance
Flexible and generous Paid Time Off policy
Merchandise Discount
Company Bonus
Pet Friendly Work Environment
Onsite Gym (coming Summer 2026)
Onsite EV Charging Stations
Boston Proper Values

Our team loves to work hard and have fun. We believe in collaboration, creativity, and pushing boundaries to build a customer growth brand that empowers women to Defy All Expectations!

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