Audio/Video Telecommunications Analyst/Operator

Job Title

Audio Visual Technician
Job Description

Responsibilities for this position include:
Providing guidance for the analysis, maintenance, and modification of complex telecommunication systems to meet operations standards.
Providing guidance regarding complex telecommunication systems usage and recommending changes as appropriate.
Coordinating with event organizers, presenters, and technical staff to understand requirements and confirm equipment needs.
Conducting equipment testing, calibration, and system checks in advance of events.
Providing guidance for end-user training of telecommunications features and functionality.
Setting up and operating audio visual equipment including microphones, projectors, speakers, monitors, cameras, video switchers, and conferencing systems.
Supporting in-person, hybrid, and virtual meetings and events, ensuring high-quality audio and video delivery.
Managing and monitoring AV systems during live events to quickly identify, diagnose, and resolve issues.
Handling AV recordings, livestreams, and playback when required.
Maintaining inventory of AV equipment, tracking usage, and requesting equipment maintenance or replacements as needed.
Submitting trouble tickets for hardware and software problems to Tier 2 and 3 support teams for repair or replacement.
Ensuring AV setups comply with organizational standards, safety guidelines, and security protocols.
Providing user support and training on AV tools, room systems, and conferencing platforms.
Documenting event setups, troubleshooting actions, and equipment performance.
Qualifications

Must have 3+ years of experience.
Bachelor's degree in Telecommunications, or related technical field; equivalent experience will be considered.
Experience operating and supporting professional audio, video, and conferencing systems.
Working knowledge of AV signals, equipment types, and troubleshooting methods.
Experience with hybrid meeting platforms (e.g., Microsoft Teams, Zoom, Webex).
Ability to lift and move AV equipment as needed.
Strong communication, customer service, and problem-solving skills.
Ability to work independently and collaboratively in fast-paced environments.
Must be able to work morning and evening shift.
Must possess a Top Secret Clearance.
Must be able to obtain and maintain a DHS Entry on Duty (EOD) at the SCI level.
Preferred Qualifications

Experience with enterprise-level AV infrastructure or control systems (e.g., Crestron, Extron, Biamp).
Industry certifications (e.g., CTS, AVIXA) are a plus.
Experience supporting federal/enterprise environments with security or access requirements.
GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. The likely salary range for this position is $93,662 - $107,712. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA DC Washington Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans