Secretary I, Public Service

Posting Details

Candidate(s) recommended for hire are subject to a criminal background check.

Position Information

Position Title
Secretary I, Public Service

Announcement Summary

Fayetteville Technical Community College is recruiting for a new member to join our Public Service Team

the Division of Public Service

and now accepting applications for a full time Secretary 1.

This is the entry level class within the Secretarial series. Employees at this level perform the more routine clerical and general office work requiring only limited experience. Assigned tasks are generally performed in support of multiple assigned faculty or staff members, under general supervision

are working closely with faculty and staff in support of program students.

We offer a valuable benefits package that includes the following:
NC State Health Plan.
NC State Retirement Plan
Paid Leave
Paid Holidays
Cafeteria Plan (IRS Code Section 125)
Educational Benefits
Longevity
TRICARE Supplement Benefits
Full-time employee benefits.

Duties

Duties may include, but are not limited to, the following:

Accurately perform a variety of complex and responsible clerical duties for the departments, faculty, and Academic Advisor in assigned areas.
Provide detailed information to students, faculty, and staff while maintaining confidentiality of student and employee records.
Provide routine clerical support to faculty and/or staff; produce/type reports, memos, and letters.
Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
Assist with registration and other customer service activities.
Correspond and distribute information and files using the College's networking system.
Manage, organize, and maintain detailed paper and electronic records and files.
Compose, type, and distribute meeting notes, routine correspondence, and reports.
Receive, sort, and distribute incoming and outgoing correspondence.
Maintain office supply inventories by checking stock to determine inventory levels; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Operate office equipment such as copiers, scanners, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
Complete special projects and assignments as required and perform related duties as assigned.
Provide administrative support for Continuing Education programs by assisting with course scheduling, registration, instructor communication,
student enrollment, and maintaining accurate program records in accordance with College and state requirements.
Coordinate Continuing Education course documentation by processing instructor packets, maintaining attendance and completion records,
and ensuring compliance with Continuing Education policies and procedures.
Serve as one of the primary points of contact for Continuing Education students by responding to inquiries regarding program offerings,
tuition waivers and registration processes while providing exceptional customer service and timely follow-up.
Perform other duties as assigned.
Continually develop and improve skills through professional development.

Minimum Qualifications

Completion of the twelfth grade supplemented by specialized secretarial training or equivalent.

Preferred Requirements

An Associate's degree in Office Technology or a related field.

Full or Part Time
Full Time

College Pay Scale
Minimum starting salary $33,421 annually

Number of Months
12

Employee Benefits
• Health, Vision, Dental Insurance
• Property and Casualty Insurance
• Retirement Benefits
• Paid Leave, Paid Holidays
• Cafeteria Plan (IRS Code Section 125)
• Cancer - Intensive Care or Critical Care
• Employee Assistance Program
• Flexible Spending
• TRICARE Supplement Benefits

Posting Number
S76-26

Posting Detail Information

EEO Statement

The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.

Close Date
07/30/2026

Open Until Filled
No

Special Instructions to Applicants

Screening of applications will begin immediately, with an anticipated hire date of August 15th, 2026.

NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

Three (3) Professional References Are Required.

" Please note, Fayetteville Technical Community College will not support an application for a new work visa, such as an H-1B, and will not sponsor the STEM OPT extension."