Customer Experience Advocate I — Hybrid Growth Path

Wellmark, Inc. is hiring Customer Experience Advocates to support members, providers, and stakeholders by phone from our Des Moines site. Training is onsite for 12 weeks, with a shift to hybrid work afterward based on performance. You will handle benefits, claims questions, and other inquiries with empathy and accuracy.
The role requires a high school diploma, at least one year in customer service, and strong communication skills. Onsite training and performance expectations are emphasized.

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