Director, Accounts

The Role
We are looking for a Director, Accounts to join our rapidly growing team of college and youth marketing enthusiasts. As a Director, Accounts, you will own the strategic direction, client relationship, and business performance of key client accounts, playing a key leadership role in all disciplines from strategic development to execution.

Key Responsibilities
Client & Project Management

Own a deep understanding of each client’s business, marketing goals, and program objectives, using that knowledge to guide account strategy, strengthen the client relationship, and identify growth opportunities

Serve as the senior strategic and planning lead for assigned clients, guiding audience strategy, communication planning, and integrated solutions specific to NEXT GEN TEAM access points

Set the standard for high-quality client service and delivery, ensuring teams understand expectations and consistently deliver work that reflects NEXT GEN TEAM standards

Effectively lead and guide cross-functional teams internally and externally in a systematic, organized, and motivated manner to develop and execute integrated marketing campaigns

Oversee the analysis and synthesis of qualitative and quantitative program data, ensuring reporting clearly demonstrates performance, informs optimization, and supports future client recommendations

Proactively identify areas of organic growth within assigned accounts through program performance, consumer insights, client feedback, and ongoing dialogue with client stakeholders

Develop and share best practices across the Client Services team and broader agency to improve consistency, collaboration, and client delivery

Financials

Actively manage account-level financial health, including GPM goals, resourcing, operational budgets, staffing needs, and profitability considerations

Oversee the development, management, and reconciliation of project-based budgets to achieve target profitability and ensure efficient use of resources

Forecast program financials to support current delivery, future growth, and proactive client planning

New Business (external & internal)

Lead new business development from a Client Services perspective, including client strategy, relationship management, creative development, sales operations, and budget development

Identify and develop business and product opportunities that help the agency expand, diversify its roster, and grow its capabilities

Team Leadership & Culture

Positively contribute to agency culture by creating an environment that is healthy, productive, and transparent

Lead, mentor, and develop direct reports to put personnel in positions of success for optimal growth and business outcomes

Provide role clarity, professional development, goal setting, and opportunities to grow within the organization to direct reports

Actively coach and uplevel team members across the broader organization regardless of title or functional grouping

Perform other duties, as assigned

Qualified candidates are:

Bachelor’s degree in marketing, communications, business, or a related field

8+ years of related work experience, ideally in an agency setting and with 5+ years of direct team management experience

Expertise in channels or tactics such as experiential/field marketing, creator marketing, partnerships, or media is preferred; experience working with Gen Z audience is a plus

Proven ability to build rapport with and present confidently to leadership, both internally and externally

Strong track record of working cross-functionally in an agency or similar setting to deliver premium, measurable results for clients

People-centric with outstanding interpersonal, written, and oral communications skills

Strong entrepreneurial spirit with the ability to thrive and stay organized in a high-energy environment

Creative thinker that is willing to travel outside of the box for the right solution(s)

Proficient in Microsoft Outlook, Excel, Word, and PowerPoint

Experience working with Salesforce, Adobe Creative Suite, and project management tools (Asana, SharePoint, Workday, etc.) a plus

Base salary range: ($110,000 - $120,000), plus bonus potential if applicable.

What We Offer

Professional Development Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.

Generous Time Off Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.

Parental Leave We provide paid parental leave to support your family during important life events.

Retirement Plan 401k plan including contribution matching.

Healthcare Medical, dental, vision, FSA/HSA, life and disability coverage options.

Ancillary Critical illness, identity protection, pet insurance, 529 plans and more.

Commuter Benefits Access support for travel and commuting needs, where available.

Annual Discretionary Bonus Employees are eligible for an annual discretionary bonus.

Office Policy Hybrid environment – 3 days in office.

THE TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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