Event Programming Lead - HIRING EVENT

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.
Responsibilities

Assist in planning all DSG‑led events in collaboration with the Community Leadership team, including cost planning, ROI analysis, staffing coverage, internal and external communication, event day‑of execution (setup to tear down) and ensuring 100% compliance with event waiver requirements.
Become an expert on all event space capabilities; provide information on configurations and capacities and recommend the most effective setup based on availability.
Work with the Community & Events Manager to ensure events remain within budget and identify opportunities for efficiencies and cost savings.
Create event documentation: Run of Show, Event Recaps, Emergency Information card, and Rental Agreements.
Oversee the event experience and guide athletes to have fun and participate safely.
Lead and monitor reservations scheduling tool.
Manage needs of field events, assisting with hiring referees, equipment maintenance, and field/ice rink maintenance (if applicable).
Coordinate event entertainment, including music selection, guest speakers, etc.
Maintain cleanliness, maintenance, and equipment needs for store events.
Build relationships with local schools, community organizations, sports leagues, homeschool organizations, and vendors for event partnerships.
Work with the Community Team to bring clinics, camps, and after‑school programming to the store.
Create sales opportunities for future events during client liaisons and events.
Attend, monitor, and gather feedback from events to ensure athlete satisfaction and provide a high‑touch, innovative experience for all seasonal programming.
Maintain all field equipment and other programmable spaces for proper use and cleanliness.
Safely and effectively remove snow from ice surfaces and surrounding areas to maintain a safe environment (if applicable).
Work with store management to offer sales and operations support when needed.
Adjust priorities and manage time wisely in a fast‑paced, ever‑changing environment.
Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures, and comply with laws and guidelines of external governing entities.
Understand and follow all ice rink policies and procedures during training by Magic Ice (if applicable).
Ensure proper operation of all ice venue special events, open skating, and holiday promotions (if applicable).
Sharpen rental and athlete skates as needed (if applicable).
Perform other tasks as assigned.
Ensure all events are staffed and well communicated to teammates, level‑setting expectations of athlete engagement and activation execution.
Assist with training teammates on company procedures and programs, including new teammate training and cross‑training current teammates.
Train and mentor new hires by sharing experience, knowledge, and best practices.
Share timely feedback on projects, tasks, and deliverables (on‑the‑job training) and provide outstanding teammate training and coaching to deliver on the store vision and experience.
Qualifications

High School Diploma or equivalent.
1‑3 years of related experience.
At least 2 years of customer service experience preferred.
Previous experience in event planning; a mix of profit and non‑profit experience is ideal.

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